Top Remote Customer Success Jobs in Baltimore, MD

As a Customer Success Manager at Netomi AI, you'll drive product adoption and customer satisfaction for strategic clients, serve as a trusted advisor, collaborate with teams across the organization, and engage with product teams to provide feedback and enhance customer experience.

The Senior Client Solutions Partner at Quantiphi will create and implement go-to-market strategies, build and lead a sales team, develop key relationships with clients and partnerships especially with Google, and own the sales process from discovery to deal closure while enhancing operational efficiencies.

The Senior Customer Success Manager at Cyara will be responsible for building and maintaining relationships with enterprise customers, ensuring they receive ongoing value from Cyara’s solutions. This role includes negotiating renewals, facilitating customer journeys, and communicating ROI to stakeholders.

The Senior Customer Success Manager is responsible for building and maintaining strong relationships with enterprise customers, ensuring they maximize the value of Cyara’s solutions, articulating the value through measurable ROI, negotiating renewals, and acting as a program manager throughout the customer journey.

The Customer Success Manager will build and maintain strong relationships with enterprise customers, ensuring they receive value from Cyara’s solutions. Responsibilities include managing customer outcomes, articulating ROI to stakeholders, negotiating renewals, and overseeing the customer journey.

As a Car Specialist, you'll provide advice and expertise to clients on buying and selling collector cars, develop relationships with car collectors, and generate new clients through cold calling and attending events. You'll inspect cars, assist with consignment processes, and travel regularly to meet clients.

As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.

You will lead the planning, execution, and delivery of customer-facing projects, ensuring alignment with internal teams, maintaining project documentation, managing risks, ensuring quality, and improving software usage. You'll support customers by conducting training, analyzing support requests, and facilitating user engagement to drive adoption.

ModSquad is hiring freelance bilingual Mandarin/English customer support specialists to assist clients with their products through ticket, chat, and phone channels. The role requires a dedicated workspace, quality headset, and computer with Windows 10 or higher.