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Top Remote Customer Success Jobs in Baltimore, MD
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Cloud • Insurance • Payments • Software • App development • Big Data Analytics
Provide customer support for software and hardware, triage issues, and assist customers via phone, email, and chat in French.
Top Skills:
FreshdeskJIRAMicrosoft ApplicationsSalesforceTalkdesk
Productivity • Sales • Software
The Senior Technical Support Specialist leads the support team, resolves system issues, and drives process improvements while collaborating with cross-functional teams.
Top Skills:
Crm SystemsSalesforceTicketing Systems
Productivity • Sales • Software
The Trainer Partner at monday.com educates clients on platform features, conducts tailored training sessions, develops training content, manages the Train the Trainer program, and collaborates with various internal teams to ensure effective customer success initiatives.
Top Skills:
Instructional Design PrinciplesMonday.ComOnline Training Platforms
Productivity • Sales • Software
The role focuses on building client relationships, driving product adoption, managing onboarding, and representing customer needs to enhance product offerings.
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
As a Technical Trainer, you'll develop and deliver engaging training for BlackLine products, collaborating with teams to ensure content accuracy and staying updated on trends while managing multiple delivery projects.
Top Skills:
ArticulateBlacklineCamtasiaCaptivateMicrosoft PowerpointMs TeamsSaaSSmartsheetWebex
Featured Jobs
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Featured
Healthtech • Pet
The Chat Support Associate engages with veterinary professionals to assist with purchasing decisions via live chat, emails, and phone calls, ensuring a positive user experience.
Top Skills:
Chat Support PlatformsIntercom
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills:
Cx DesignData AnalysisSurvey Design
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills:
Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Services Manager oversees client relationships in programmatic advertising, ensuring campaign success and account growth while coordinating with internal teams and preparing performance analyses.
Top Skills:
ExcelMS OfficePowerPoint
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Information Technology • Software • Cybersecurity
The Senior Customer Success Engineer will provide technical expertise in software supply chain security, optimize workflows, and support long-term product adoption while ensuring customer satisfaction and growth.
Top Skills:
Application SecurityAzure DevopsCi/Cd PipelinesGitJenkinsJfrog ArtifactorySoftware Supply Chain Security
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
As a Customer Support Advisor at Acuity Scheduling, you will solve customer issues via live chat and email, improve processes, and provide feedback while ensuring excellent service delivery.
Fintech • Legal Tech • Payments • Sales • Software
As a Technical Support Engineer, you will diagnose and resolve customer issues, triage product-related queries, and collaborate with engineering to improve products.
Top Skills:
CSSCurlHTMLRest ApisSQL
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Top remote Companies in Baltimore, MD Hiring Customer Success Roles
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