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Top Remote Customer Success Jobs in Austin, TX

20 Days Ago
United States
Remote
163 Employees
Mid level
163 Employees
Mid level
Software
The Implementation SOW & Proposals Specialist at UJET will develop and manage comprehensive SOW documents and pricing proposals, ensuring they meet company and client requirements. Responsibilities include coordinating with various teams, conducting risk assessments, facilitating reviews, maintaining standard documentation, and managing proposal requests efficiently.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+30 More
20 Days Ago
USA
Remote
71 Employees
175K-220K Annually
Expert/Leader
71 Employees
175K-220K Annually
Expert/Leader
News + Entertainment • Software • eSports
The Senior Director, Client Strategy & Delivery will lead the delivery of complex consumer-facing projects, manage multiple accounts, and build strong relationships with client stakeholders. Responsibilities include project oversight, team leadership, product strategy, and driving business development initiatives while focusing on client satisfaction and internal team empowerment.
20 Days Ago
United States
Remote
237 Employees
Senior level
237 Employees
Senior level
Machine Learning • Mobile • Security
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
20 Days Ago
USA
Remote
70 Employees
Senior level
70 Employees
Senior level
Software • Data Privacy
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+32 More
20 Days Ago
United States
Remote
2,427 Employees
90K-175K Annually
Senior level
2,427 Employees
90K-175K Annually
Senior level
Cloud • Software
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
20 Days Ago
United States
Remote
73 Employees
Junior
73 Employees
Junior
Agriculture
As a Customer Experience Representative, you will support West Coast customers using precision farming technology, providing direct assistance via phone, email, and chat, coordinating field operations, and ensuring timely service delivery. Collaboration with sales for proactive account management and customer coaching on platform use are essential.
20 Days Ago
United States
Remote
450 Employees
Entry level
450 Employees
Entry level
Cloud • Information Technology • Security • Cybersecurity
The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.
Top Benefits:
401-K
Company Outings
Dental Insurance
+8 More
20 Days Ago
USA
Remote
90 Employees
150K-180K Annually
Entry level
90 Employees
150K-180K Annually
Entry level
Artificial Intelligence • Computer Vision • Machine Learning • Software
As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.
Top Benefits:
401-K
401-K Matching
Company Equity
+50 More
20 Days Ago
USA
Remote
68 Employees
Senior level
68 Employees
Senior level
Artificial Intelligence • Information Technology • Logistics • Machine Learning • Software
The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.
20 Days Ago
USA
Remote
684 Employees
Entry level
684 Employees
Entry level
AdTech
Join Anteriad's Customer Success team to provide top-quality support for digital products, manage campaign life cycles, and work closely with customers and internal teams. Enjoy a flexible work environment with professional growth opportunities and comprehensive benefits.
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