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Top Remote Customer Success Jobs in Austin, TX
The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.
The Sr. Client Quality Manager oversees Quality Manufacture, Testing, and Product Release for client products. Responsibilities include managing the quality team performance, supporting customer audits, creating quality objectives, and driving process improvements, ensuring compliance with industry regulations.
The Customer Success Manager will be responsible for client support, managing relationships through onboarding and business reviews, and ensuring clients maximize their use of Intentwise products. They will collaborate with various teams to resolve client issues and stay updated on industry advancements.
In this role, the Senior Manager of Customer Support will lead DeleteMe's Privacy Operations team, focusing on coaching representatives, managing KPIs, developing support strategies, and overseeing customer interactions through various channels to enhance satisfaction and operational efficiency.
As an Enterprise Customer Success Manager, you will manage relationships with Enterprise and large mid-market customers, drive customer adoption, identify growth opportunities, and minimize churn. You will provide actionable insights, collaborate with cross-functional teams, and mentor junior Customer Success Managers while ensuring compliance with company best practices.
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their adoption of the product and identifying growth opportunities. You'll work cross-functionally to resolve client issues and document interactions using tools like Salesforce and Asana, providing data insights and feedback to enhance processes while mentoring entry-level team members.
The Customer Success Manager will develop strategies for customer growth and retention, manage long-term relationships, analyze customer feedback, drive issue resolution, and collaborate with cross-functional teams to enhance product offerings based on market needs.
The Associate Director, Client Experience will bridge strategic leadership and operational management, developing key client relationships and managing cross-functional teams. Responsibilities include overseeing media campaigns, ensuring client satisfaction, providing strategic solutions, and contributing to client growth through effective communications and financial acumen.
The Customer Success Manager at Typeform will partner with Enterprise customers to achieve their business goals, drive adoption, retention, and create lasting partnerships. Responsibilities include monitoring customer health metrics, identifying expansion opportunities, delivering updates to leadership, and collaborating across teams for a smooth customer journey.
The Account Resolution Specialist III ensures proper claim submission and payment by reviewing and correcting claim edits, errors, and denials for physician and hospital claims. This role also involves mentoring, training, conducting quality audits, and following up with payers on insurance accounts receivables to resolve escalated claims and ensure accurate liability and balance records.
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