Top Remote Customer Success Jobs in Atlanta, GA

The Customer Success Manager at Guidewheel will be responsible for ensuring clients receive value from the platform. This includes onboarding, customer relationship management, advocacy, and driving product adoption. The role involves working cross-functionally, enhancing the customer journey, managing renewals, and facilitating training. Success in this role is key to the company's mission of empowering factories with cutting-edge technology.

The Senior Support Engineer will interact with enterprise customers to resolve technical issues, troubleshoot bugs, create resources, improve documentation, support sales teams, and maintain support infrastructure and workflows. This role requires strong communication skills and a passion for helping others succeed.

As an Implementation Consultant at AutoLeap, you will train automotive shop owners on the use of the platform, manage customer relationships, and provide feedback to enhance service delivery. You will also need to have technical expertise in software implementations and a strong commitment to customer satisfaction.

The Technical Success Manager will guide customers through their journey with ControlUp, helping them implement and utilize solutions effectively. Responsibilities include advising on technical matters, mentoring clients, analyzing environments for efficiencies, and supporting sales efforts. The TSM is also expected to contribute to internal projects, maintain product knowledge, and conduct business reviews with customers.

As a Customer Support Representative, you will support members by answering questions, resolving issues, and ensuring access to healthcare services. Your role involves handling inbound calls and chats, providing excellent customer service, and maintaining positive relationships with existing members while adhering to company policies and procedures.

The ACH Risk Management Specialist manages ACH-related risk, focusing on Proof of Authorization requests, monitoring client return rates, and ensuring compliance with NACHA regulations. They collaborate closely with clients and internal teams, providing support and insights to mitigate potential risks.

The Junior Global Logistics Specialist will support the Global Logistics Manager in coordinating shipments, troubleshooting discrepancies, maintaining vendor rates, and assisting with audits while communicating effectively in English and another language.