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Top Remote Customer Success Jobs in Ann Arbor, MI
Healthtech • Pet
The Customer Support Manager will lead offshore support teams, optimize customer experience processes, and collaborate with stakeholders to enhance service delivery.
Top Skills:
Intercom Or Similar Ticketing Systems
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills:
Cx DesignData AnalysisSurvey Design
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills:
Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
Featured Jobs
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Services Manager oversees client relationships in programmatic advertising, ensuring campaign success and account growth while coordinating with internal teams and preparing performance analyses.
Top Skills:
ExcelMS OfficePowerPoint
Cloud • Consumer Web • eCommerce • Information Technology • Software
Manage product listings and order integration for enterprise marketplace clients, ensuring client satisfaction and communication while utilizing Feedonomics for automation and reporting.
Top Skills:
APIsCsvFeedonomicsXML
Cloud • Consumer Web • eCommerce • Information Technology • Software
Manage technical accounts for clients, providing strategic guidance and optimizing their eCommerce technical ecosystem to drive growth and success.
Top Skills:
APIsCSSEcommerceHeadless EcosystemsHTMLJavaScript
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative, you'll provide bilingual support to merchants, troubleshoot issues, and enhance customer satisfaction on an eCommerce platform.
Top Skills:
CSSHTMLJavaScriptJquery
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Information Technology • Software • Cybersecurity
The Senior Customer Success Engineer will provide technical expertise in software supply chain security, optimize workflows, and support long-term product adoption while ensuring customer satisfaction and growth.
Top Skills:
Application SecurityAzure DevopsCi/Cd PipelinesGitJenkinsJfrog ArtifactorySoftware Supply Chain Security
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
As a Customer Support Advisor at Acuity Scheduling, you will solve customer issues via live chat and email, improve processes, and provide feedback while ensuring excellent service delivery.
Fintech • Legal Tech • Payments • Sales • Software
As a Technical Support Engineer, you will diagnose and resolve customer issues, triage product-related queries, and collaborate with engineering to improve products.
Top Skills:
CSSCurlHTMLRest ApisSQL
Fintech • Machine Learning • Payments • Software • Financial Services
The Coordinator will manage dealer support tasks including billing, onboarding, vendor relationships, and customer communication while ensuring compliance with departmental processes.
Top Skills:
Google SuiteJIRASalesforce
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
The Live Design Support Expert provides real-time collaboration and support to dental professionals on complex designs, enhancing satisfaction and confidence in Dandy’s digital tools.
Top Skills:
Dental Design ToolsDigital Dental Products
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Top remote Companies in Ann Arbor, MI Hiring Customer Success Roles
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