Top Operations Jobs in Providence, RI

The Engagement Manager is responsible for driving customer satisfaction, managing assigned accounts, and expanding service opportunities. Duties include establishing project success criteria, measuring ROI, conducting business reviews, and coordinating with sales and service teams to identify and close additional opportunities.

As a Revenue Enablement Manager, you will develop and deliver tailored training for various revenue teams, aligning efforts with product and marketing strategies. Your focus will be on identifying skill gaps, enhancing sales effectiveness, and ensuring that the teams have access to necessary resources. You will also engage with stakeholders to improve processes and customer product adoption.

The Regional Field Manager will lead a large team of Service on Site field staff, focusing on achieving performance metrics, providing feedback, managing operations, and ensuring quality in claims processing. This role involves overseeing onboarding, monitoring team objectives, and fostering strong customer service and communication.

The Senior Customer Support Manager at GoodTime will lead the support team ensuring high-quality responses to inquiries, manage team development, handle escalated customer issues, assist in technical troubleshooting, and enhance customer satisfaction through performance metrics and cross-functional collaboration.

Under moderate supervision, the Computer Operator II is responsible for monitoring computer systems and connected devices, managing report printing and distribution, troubleshooting issues, maintaining inventory of equipment, and ensuring an organized workspace. They also provide remote support and perform preventative maintenance on hardware.

The Administrative Assistant will provide advanced administrative support to senior leadership, including managing calendars, making travel arrangements, preparing correspondence, coordinating department activities, and communicating effectively across departments. The role requires a focus on problem-solving and discretion in handling sensitive information.

As a Buyer, you will manage supplier relationships, negotiate cost improvements, and oversee procurement activities. Your responsibilities include evaluating delivery models, maintaining quality and compliance data, improving inventory turnover, and communicating forecasts to suppliers, all while optimizing costs and supporting category strategies.