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Top Customer Success Jobs in Portland, ME

24 Days Ago
Portland, ME
Remote
1,007 Employees
Entry level
1,007 Employees
Entry level
Consulting
The Client Manager at Interbrand acts as a key communicator and collaborator, managing key accounts/projects. Responsibilities include supporting senior managers, maintaining communication with clients and internal teams, nurturing strategic content, and ensuring projects are on budget and delivered on time.
24 Days Ago
Portland, ME
Remote
166 Employees
140K Annually
Senior level
166 Employees
140K Annually
Senior level
Edtech
Lead and mentor a team of Customer Success Managers, ensuring they hit their KPIs and maintain high performance. Develop customer implementation strategies, improve workflows, and represent the team at client meetings. Ensure client satisfaction and implement best practices for customer success operations.
24 Days Ago
Portland, ME
Remote
13 Employees
66K Annually
Junior
13 Employees
66K Annually
Junior
Marketing Tech
The Outbound Lead Generation Specialist will drive outbound sales efforts by warming up sales funnels and closing deals. Responsibilities include lead prospecting, conducting outbound outreach via various channels, maintaining a pipeline of prospects, qualifying leads, managing CRM, collaborating with sales and marketing teams, and tracking performance metrics to optimize outreach strategies.
24 Days Ago
Portland, ME
Remote
65 Employees
130K-190K Annually
Mid level
65 Employees
130K-190K Annually
Mid level
Software
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
24 Days Ago
Portland, ME
Remote
329 Employees
110K-145K Annually
Expert/Leader
329 Employees
110K-145K Annually
Expert/Leader
Cloud • Information Technology • Analytics
The Customer Success Architect (CSA) provides technical guidance to customers post-sales, ensuring they meet objectives and derive value from the company’s analytics tool. Responsibilities include advising on best practices, capturing product feedback, identifying growth opportunities, and cultivating customer references.
24 Days Ago
Portland, ME
Remote
275 Employees
Junior
275 Employees
Junior
Fintech
As a Client Success Specialist I, you will respond to customer inquiries via phone, live chat, and email. You'll assist customers in navigating the loan process, identify client experience trends, and communicate operational issues to product teams. The role requires strong problem-solving and customer service skills.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
25 Days Ago
Portland, ME
Remote
220 Employees
75K-102K Annually
Senior level
220 Employees
75K-102K Annually
Senior level
Agency • Digital Media • Analytics • Consulting
The Account Supervisor at Seer Interactive will manage enterprise client accounts, collaborate with internal teams across various digital marketing disciplines, and drive strategies based on client goals. This role focuses on client retention, revenue growth, and effective communication among team members and clients, ensuring a holistic approach to marketing solutions.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+39 More
25 Days Ago
Portland, ME
Remote
422 Employees
Mid level
422 Employees
Mid level
Software
The Customer Success Manager ensures timely renewals, drives retention strategies, and manages customer relationships. They analyze customer data to mitigate churn risks, negotiate contracts, and advocate for customer needs while collaborating with teams to enhance service delivery.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+25 More
25 Days Ago
Portland, ME
Remote
335 Employees
130K-173K Annually
Senior level
335 Employees
130K-173K Annually
Senior level
Cloud • Fintech • Other • Software
The Manager of Enterprise Customer Success will lead a team of six CSMs, focusing on customer satisfaction, retention, product adoption, and expansion within enterprise accounts. Responsibilities include coaching the team, developing customer success strategies, managing renewals, and acting as an executive sponsor for key accounts, while collaborating cross-functionally to enhance customer experiences.
Top Benefits:
401-K
Company Equity
Company Outings
+21 More
25 Days Ago
Portland, ME
Remote
135 Employees
Mid level
135 Employees
Mid level
Blockchain • Internet of Things • Cryptocurrency • NFT • Web3
The DeFi Partner Success Manager will support the DeFi ecosystem protocols within the Aptos network by building and maintaining partner relationships, assisting with inquiries, and driving strategic initiatives. The role involves collaborating with various teams to improve partner experiences and staying informed about industry trends.
Top Benefits:
401-K
401-K Matching
Company Equity
+20 More
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