Top Customer Success Jobs in Portland, ME
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This role is part of an exclusive Private Job Board for referred candidates. It allows individuals to showcase their talents and be considered for future opportunities while receiving personalized recommendations and access to company updates.
The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.
The Jr. Customer Support Engineer will create and manage document templates for an automation platform, update client configurations, and collaborate with team members to support client needs. This entry-level role offers training and development opportunities in programming and technical skills.
As a Customer Success Manager, you will manage small and mid-sized accounts, focusing on onboarding new customers, ensuring they renew contracts, driving engagement, and handling potential churn scenarios. You'll also educate customers on features and assist in invoicing and collections.
The CX Operations Manager will optimize and enhance customer experience through process improvements and technology implementation. The role involves evaluating tools, streamlining workflows, managing customer experience metrics, and collaborating across departments to ensure seamless customer journeys and satisfaction.
The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.
As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.
Top Companies in Portland, ME Hiring Customer Success Roles
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