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Top Customer Success Jobs in Portland, ME
Machine Learning • Cybersecurity
The Senior Customer Success Manager will drive customer loyalty and implementation of Trellix Solutions by developing relationships with key stakeholders, creating success plans, handling escalations, and identifying risks to customer goals. This role requires excellent communication skills and experience in account management in the SaaS or Cybersecurity industry.
Marketing Tech
The Client Services Executive manages client relationships, ensuring exceptional service and support. Responsibilities include overseeing client portfolios, driving satisfaction, identifying growth opportunities, and conducting regular reviews. Strong analytical skills and attention to detail are essential for this role to proactively address service issues and meet client needs while ensuring compliance with contractual agreements.
Fintech • Software
The Customer Onboarding & Support Specialist leads the implementation of new software for customers, ensuring they receive comprehensive training and ongoing support. This role focuses on maximizing client success through effective project management, strong client relationships, and technical problem-solving.
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Software
As a Client Integration Specialist, you will guide new owners through onboarding, ensure successful setup of services, test integration of call center and AI systems, and train franchise owners on new features, ensuring a smooth adoption and effective use of solutions.
Top Skills:
AI
Other • Real Estate
As a Client Integration Specialist, you will guide new owners through onboarding, ensuring that software and systems are properly set up. You will test AI commands and phone lines, facilitate training on new features, and assess franchise owner needs for successful implementations.
Top Skills:
AI
Healthtech • Biotech
The Lead Customer Success Manager will manage strategic customers by providing business and technical knowledge, executing success plans, driving customer outcomes, and collaborating closely with Account Executives and Technical Success Managers. This role seeks to ensure customer satisfaction and product adoption while gathering feedback for product management and increasing customer engagement.
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Software
The Lead Customer Success Manager will manage strategic customer accounts, develop success plans, educate clients on product features, assist with digitalization efforts, and drive customer renewal and growth. The role requires collaboration with internal teams and acting as the Voice of the Customer, providing feedback and insights to enhance service delivery.
Marketing Tech
The Outbound Lead Generation Specialist will focus on researching and identifying potential clients, executing outbound campaigns, managing a sales pipeline, qualifying leads, and collaborating with sales and marketing teams to improve lead generation strategies.
Top Skills:
Crm Systems
Software
As a Customer Success Manager, you will build and shape the customer success function at Haus, serving as the primary contact for customers, advising them on best practices, and driving platform adoption. Your role includes establishing processes, collaborating with product teams, and maintaining customer satisfaction and retention.
Edtech • Mobile
Varsity Tutors is looking for enthusiastic Physics instructors to teach engaging livestream classes online. Instructors will utilize professional-quality video setups and interactive tools to captivate and educate students from around the world, all while enjoying flexible schedules and competitive pay.
Top Companies in Portland, ME Hiring Customer Success Roles
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