Top Customer Success Jobs in Pittsburgh, PA

The Associate Customer Success Manager is responsible for enhancing customer outcomes through relationship management, ensuring clients gain maximum value from Cyara's solutions. Duties include managing renewals, identifying improvement opportunities, coordinating special projects, and being a point of escalation. Strong customer experience and program management skills are necessary, along with the ability to communicate effectively with senior executives.

Seeking a Director of Customer Success to lead and define customer success at Seso. Responsibilities include driving customer success outcomes, enhancing efficiency, measuring effectiveness, leading a team, and inspiring customer success across the company.

The Associate Customer Success Specialist will provide training, education, and support for Catapult’s athlete tracking hardware and software solutions to enhance customer experience. Responsibilities include account management, customer service, data analysis, and collaboration with product and engineering teams to drive customer satisfaction and growth.

The Senior Client Success Manager will oversee high-value client accounts in healthcare IT, ensuring operational efficiency and client satisfaction. Responsibilities include building partnerships, managing workflows, conducting business reviews, and leading operational initiatives while mentoring junior team members.

As a Customer Success Manager at Nightfall AI, you'll ensure customer satisfaction and product adoption, develop success roadmaps, and identify upsell opportunities. You'll collaborate with cross-functional teams and become an expert on the Nightfall platform, all while focusing on customer needs in the data security industry.

As a Customer Success Manager at Hazel Health, you will ensure the adoption and ongoing usage of healthcare services in schools, building strong partnerships and addressing customer needs. You will work closely with school staff, report on account health, and advocate for customers' needs to enhance service delivery.

The Manager of Digital Customer Success will lead a team responsible for customer retention and expansion globally. This role focuses on account management, technical product expertise, customer engagement, and ensuring a seamless customer journey. The manager will develop strategies to drive renewals and upsell opportunities, while fostering a culture of excellence within their team.

As a Strategic Customer Success Manager, you will manage the post-sales process for enterprise customers, providing onboarding, program management, and maintaining strong relationships. You'll analyze customer data to enhance value, advocate for customer needs internally, and track customer health and success milestones. Traveling to meet customers may be required, along with proposal of innovative ideas to improve customer experience.