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Top Customer Success Jobs in Peoria, IL

20 Days Ago
Remote
Peoria, IL
80K-105K Annually
Mid level
80K-105K Annually
Mid level
Cloud • HR Tech • Professional Services • Software
As an Enterprise Customer Success Manager at Upwork, you will partner with customers to help them achieve their workforce goals using the Upwork platform. Responsibilities include driving platform adoption, providing expert consultation, managing relationships with key stakeholders, and participating in product feedback loops. You will leverage your consultative skills and customer insights to ensure client satisfaction and retention.
20 Days Ago
Remote
Peoria, IL
Junior
Junior
eCommerce • Marketing Tech • Software
As a Customer Onboarding Manager, you will guide major customers through Postscript's setup, focusing on best practices, optimizing automation and campaigns, and troubleshooting to ensure successful onboarding. You will collaborate with various teams to enhance the customer journey and maintain expertise in product knowledge and industry trends.
20 Days Ago
Remote
Peoria, IL
Junior
Junior
Big Data • Consumer Web • eCommerce • Marketing Tech
The Product Support Associate will serve as the Tier 1 point of contact for users, providing technical support and problem-solving for issues with Howl's platform. Responsibilities include ticket management, collaboration with other departments, and ensuring a quality end user experience in a fast-paced environment.

Featured Jobs

20 Days Ago
Remote
Peoria, IL
Junior
Junior
Software
The Customer Experience Representative provides exceptional service to small business buyers through email, phone, and web chat interactions. They resolve inquiries, streamline processes, and assist with customer documentation while advocating for customers internally.
20 Days Ago
Remote
Peoria, IL
Junior
Junior
Edtech • Information Technology • Software
As a Customer Support Specialist at Preply, you will guide users, resolve issues they encounter, and advocate for their needs. Your role involves answering questions through written communication, identifying problem areas, ensuring customer satisfaction, and collaborating with product teams to enhance the user experience.
20 Days Ago
Remote
Peoria, IL
Senior level
Senior level
Software
The Senior Customer Success Manager at GoodTime will partner with Enterprise customers, enhance product adoption, minimize churn, and cultivate relationships while analyzing usage data and assisting in renewals. Responsibilities include designing success plans, conducting QBRs, and collaborating cross-functionally to ensure an excellent customer experience.
20 Days Ago
Remote
Peoria, IL
Mid level
Mid level
Artificial Intelligence • Software
The Customer Success Manager at DeepJudge will be responsible for onboarding clients, managing relationships, leading training sessions, resolving issues, providing insights, and ensuring client satisfaction and growth by identifying upsell opportunities.
20 Days Ago
Remote
Peoria, IL
Mid level
Mid level
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist provides expert support for escalated product tickets and assists Customer Support Representatives in resolving technical problems. This role includes troubleshooting, managing escalated cases, conducting follow-ups with clients, and submitting knowledge drafts to help improve support processes.
Top Skills: Computer Science
20 Days Ago
Remote
Peoria, IL
Senior level
Senior level
Automotive • Software
As a Customer Operations Lead at Roadie, you will lead a team to ensure customer success for strategic accounts, resolving inquiries, optimizing processes, and enhancing service quality through collaboration and data analysis.
20 Days Ago
Remote
Peoria, IL
Entry level
Entry level
Business Intelligence • Consulting
The Proposal Specialist will support the Tidal Basin proposal services team by developing winning proposals, conducting competitive research, managing proposal content, and collaborating with various teams for effective proposal execution. Responsibilities include writing and editing proposals, creating compliance matrices, and maintaining proposal libraries.
Top Skills: Adobe IndesignExcelMicrosoft PowerpointMicrosoft Word
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