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Top Customer Success Jobs in Peoria, IL

Reposted 16 Days Ago
Hybrid
Peoria, IL
126K-189K Annually
Senior level
126K-189K Annually
Senior level
Artificial Intelligence • Cloud • Internet of Things • Software • Cybersecurity • Industrial
The Connected Asset Security Engineer is responsible for security assessments, guiding development teams, documenting risks, and ensuring cybersecurity alignment within product development processes.
Top Skills: Application TestingCloud TechnologiesCybersecurity Threat ModelingIcs Security ProceduresIsa/Iec 62443Iso 27001Nist CsfPenetration TestingThreat Modeling
3 Hours Ago
Remote
Peoria, IL
70K-130K Annually
Mid level
70K-130K Annually
Mid level
Healthtech • Pet
The Customer Support Manager will lead offshore support teams, optimize customer experience processes, and collaborate with stakeholders to enhance service delivery.
Top Skills: Intercom Or Similar Ticketing Systems
Reposted 3 Hours Ago
Remote
Peoria, IL
153K-279K Annually
Senior level
153K-279K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills: Cx DesignData AnalysisSurvey Design

Featured Jobs

4 Hours Ago
Easy Apply
Remote
Hybrid
Peoria, IL
Easy Apply
Senior level
Senior level
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills: Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
4 Hours Ago
Easy Apply
Remote
Hybrid
Peoria, IL
Easy Apply
Mid level
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Services Manager oversees client relationships in programmatic advertising, ensuring campaign success and account growth while coordinating with internal teams and preparing performance analyses.
Top Skills: ExcelMS OfficePowerPoint
4 Hours Ago
Remote
Peoria, IL
Mid level
Mid level
Cloud • Consumer Web • eCommerce • Information Technology • Software
Manage product listings and order integration for enterprise marketplace clients, ensuring client satisfaction and communication while utilizing Feedonomics for automation and reporting.
Top Skills: APIsCsvFeedonomicsXML
Reposted Yesterday
Remote
Peoria, IL
61K-103K Annually
Mid level
61K-103K Annually
Mid level
Cloud • Consumer Web • eCommerce • Information Technology • Software
Manage technical accounts for clients, providing strategic guidance and optimizing their eCommerce technical ecosystem to drive growth and success.
Top Skills: APIsCSSEcommerceHeadless EcosystemsHTMLJavaScript
Junior
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative, you'll provide bilingual support to merchants, troubleshoot issues, and enhance customer satisfaction on an eCommerce platform.
Top Skills: CSSHTMLJavaScriptJquery
Yesterday
Remote
Peoria, IL
174K-184K Annually
Senior level
174K-184K Annually
Senior level
Information Technology • Software • Cybersecurity
The Senior Customer Success Engineer will provide technical expertise in software supply chain security, optimize workflows, and support long-term product adoption while ensuring customer satisfaction and growth.
Top Skills: Application SecurityAzure DevopsCi/Cd PipelinesGitJenkinsJfrog ArtifactorySoftware Supply Chain Security
Yesterday
Remote
Hybrid
Peoria, IL
Junior
Junior
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
As a Customer Support Advisor at Acuity Scheduling, you will solve customer issues via live chat and email, improve processes, and provide feedback while ensuring excellent service delivery.
Yesterday
Remote
Hybrid
Peoria, IL
Junior
Junior
Fintech • Legal Tech • Payments • Sales • Software
As a Technical Support Engineer, you will diagnose and resolve customer issues, triage product-related queries, and collaborate with engineering to improve products.
Top Skills: CSSCurlHTMLRest ApisSQL
Yesterday
Remote
Hybrid
Peoria, IL
57K-65K Annually
Junior
57K-65K Annually
Junior
Fintech • Machine Learning • Payments • Software • Financial Services
The Coordinator will manage dealer support tasks including billing, onboarding, vendor relationships, and customer communication while ensuring compliance with departmental processes.
Top Skills: Google SuiteJIRASalesforce
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