Top Customer Success Jobs in Peoria, IL

The Field Support Engineer II is responsible for the installation, repair, and maintenance of ZEISS Surgical Microscopes in a designated area. This role involves diagnosing issues, maintaining spare parts inventory, and ensuring customer satisfaction through effective communication and professionalism. The engineer will also document service activities and support the promotion of service agreements, requiring travel throughout the week.

The Onboarding Analyst at HYROS is responsible for setting up clients' sales tracking systems efficiently, requiring skills in HTML, marketing software, and customer success. The role provides opportunities for growth in a company that focuses on long-term employee development and high-profile clients.

The Director of Customer Value at Adobe will engage with C-level executives to drive digital transformation efforts and ensure successful implementation of Adobe solutions. Responsibilities include building executive relationships, transitioning customer requirements from pre-sales to post-sales, delivering impactful presentations, and advocating for customer success. This role requires strategic problem-solving, extensive experience in technology delivery, and a passion for technology-driven marketing.

The Client Success Manager at Sharecare will manage client relationships, ensuring satisfaction and retention, while identifying upsell opportunities. Responsibilities include tracking financial standings, managing projects, and collaborating with internal teams. This role requires strong communication skills and a focus on strategic planning to enhance client experiences and drive growth.

The Premier Support Manager oversees technical interactions among Support, Engineering, and Product teams to ensure a cohesive support experience for customers. Responsibilities include managing customer relationships, communicating statuses of escalated issues, running review meetings, and delivering technical best practices and support processes.

The Senior Claims Examiner manages complex insurance claims, analyzes policies, negotiates settlement values, and provides superior customer service. They engage with various stakeholders, monitor claims inventory, mentor junior examiners, and ensure compliance with insurance regulations.

The Product Complaint & Support Representative manages customer complaints related to product defects, ensuring compliance with quality regulations. Responsibilities include evaluating complaints, coordinating sample retrieval, providing timely customer responses, and collaborating with internal teams for efficiency improvements.