Top Customer Success Jobs in New York City, NY
The DEI Specialist at the Brennan Center for Justice will develop and implement strategies for diversity, equity, and inclusion, collaborating with HR for inclusive hiring and creating training programs. Responsibilities include analyzing diversity metrics, supporting Employee Resource Groups, and integrating DEI principles across the organization.
As an SEO Success Manager at Botify, you will lead customer onboarding and project execution, ensuring clients derive maximum value from the Botify Platform. Your role involves strategic guidance on technical SEO, managing multiple projects, troubleshooting technical issues, and providing training to clients. You will also maintain thorough documentation and continuously stay informed about industry trends to enhance customer success.
The Client Delivery Manager at Gain Theory supports the delivery of client services by ensuring optimal project processes, high-quality materials, and collaboration among teams. Responsibilities include client engagement, growth initiatives, and maintaining strong client relationships through effective communication and analytical insights.
The Client Services Representative is responsible for building client relations and providing exceptional hospitality. Duties include managing kitchen organization, event planning, preparing welcome baskets, and attending to VIP clients. The role also involves working with Operations to optimize efficiency and covering Front Desk as needed.
The Client Engagement Manager at Flexport will build and maintain strategic relationships with key merchants, ensuring their needs are met and advocating for them within the company. This role includes driving client success through retention strategies, upselling products, educating merchants, and collaborating with internal teams to enhance performance and operational excellence.
The Customer Success Manager at Nooks is responsible for managing a portfolio of over 160 SMB accounts, ensuring customer onboarding, adoption, and retention. They analyze usage metrics, lead upsell conversations, and provide technical support while advocating for customer needs within the company.
The Senior Prenatal Specialist will drive revenue growth by implementing a strategic business plan, fostering relationships with OBGYNs, MFMs, and Genetic Counselors, and promoting innovative NIPT screening solutions.
The Customer Success Manager will maintain and grow business within Indico's customer portfolio by managing relationships, supporting product adoption, and ensuring customer satisfaction. Responsibilities include strategic account management, providing product expertise, and managing customer engagement initiatives.
The Coordinator, Client Services leads and supports nonprofits in achieving fundraising goals, including client support, project planning, and business development. Responsibilities involve client interaction, project management, data interpretation, report creation, and coaching. A significant part of the role is fostering relationships within the nonprofit community.
The Customer Success Manager will enhance customer relationships and ensure satisfaction, focusing on retention, expansion, and customer success metrics. Responsibilities include managing onboarding, conducting quarterly business reviews, and ensuring continuous customer engagement to align with their scientific objectives.
Top Companies in New York City, NY Hiring Customer Success Roles
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