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Top Customer Success Jobs in New York City, NY
Fintech • Healthtech • Insurance • Mobile
As a Customer Support Representative, you will support members by answering questions, resolving issues, and ensuring access to healthcare services. Your role involves handling inbound calls and chats, providing excellent customer service, and maintaining positive relationships with existing members while adhering to company policies and procedures.
Fintech
The ACH Risk Management Specialist manages ACH-related risk, focusing on Proof of Authorization requests, monitoring client return rates, and ensuring compliance with NACHA regulations. They collaborate closely with clients and internal teams, providing support and insights to mitigate potential risks.
Beauty • eCommerce • Food • Pet • Retail
The Junior Global Logistics Specialist will support the Global Logistics Manager in coordinating shipments, troubleshooting discrepancies, maintaining vendor rates, and assisting with audits while communicating effectively in English and another language.
Top Skills:
Google DocsMS Office
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Healthtech
The Provider Experience Associate will work with a team that supports the global network of providers. They will play a central role in managing and supporting the active provider network to ensure an exceptional provider experience. This includes communicating with and supporting providers, partnering with the Member Ops team, and collaborating with cross-functional teams to identify process improvement opportunities.
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Cloud • Enterprise Web • Information Technology • Security • Software
The Manager, Customer Success for the Commercial segment at 1Password is responsible for leading a team that ensures customer adoption, retention, and satisfaction. This role involves coaching team members, optimizing processes, and aligning customer needs with business goals while managing daily operations and contributing to overall departmental success.
Top Companies in New York City, NY Hiring Customer Success Roles
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