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Top Customer Success Jobs in New York City, NY
As a Principal Accessibility Specialist, you'll lead the accessibility strategy and implementation across digital products, ensuring compliance with the latest WCAG standards. You'll work with designers, developers, and product managers to improve user experiences and provide mentorship to cross-functional teams on best practices for accessible design and development.
The Bone Growth Therapies Specialist provides field training on the use and promotion of Orthofix’s Bone Growth Therapy devices. Responsibilities include training sales representatives, assisting in territory analysis, and supporting sales efforts by liaising with various departments and stakeholders.
The Customer Support Representative will provide exceptional assistance to customers via multiple channels. This includes responding to inquiries using ZenDesk, creating FAQs, and maintaining deep knowledge of the product for effective problem resolution. Strong communication and empathy for the customer are essential.
Securly promotes a dynamic and inclusive work environment, seeking to gather talent for future positions in various departments. Applicants are encouraged to highlight their skills and interests for consideration as opportunities arise, contributing to innovative student wellness and AI products in the EdTech sector.
The Customer Success Manager at Tackle will manage a diverse portfolio of software companies, ensuring customer satisfaction and success with the platform. Responsibilities include onboarding, training, and implementing engagement strategies to drive retention and expansion. The role requires collaboration with the Account Manager and involves using health metrics to mitigate risks and seize upsell opportunities.
The Customer Engagement Representative is responsible for managing customer orders and issues, enhancing customer relationships through effective communication, and collaborating with various internal departments to improve service quality. This role also involves upselling products and maintaining customer records in Salesforce CRM.
Zowie is on the lookout for passionate, ambitious individuals who want to join their innovative team. They’re focused on enhancing customer experience through AI solutions and are rapidly expanding. Candidates are encouraged to submit their resumes for various roles as the company grows.
The Integration Specialist supports pre and post-merger integrations by engaging with corporate and functional partners, providing change management support, and coordinating integration activities. Responsibilities include managing deal information, tracking tasks, gathering status information, and communicating integration goals effectively.
The Customer Support Specialist is responsible for guiding users, resolving issues, and ensuring customer satisfaction. The role involves answering queries via chat and email, identifying problems, and providing feedback to product teams.
The Customer Solutions Engineer at dbt Labs will support Enterprise customers by troubleshooting issues with dbt Cloud, mentoring team members, and contributing to documentation. They will leverage their technical expertise in areas like SaaS, REST APIs, and various programming languages to enhance customer experience and drive usage.
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