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Top Customer Success Jobs in New York City, NY
Big Data • Edtech • Fintech • HR Tech • Software
The Senior Consultant will develop and maintain relationships with Fortune 1000 Healthcare clients, ensuring their educational benefits meet strategic goals while managing the partnership from onboarding to expansion.
Top Skills:
None Specified
Software
The Bilingual Customer Support Representative provides technical support to customers, troubleshooting issues and enhancing user experience while managing customer relationships and documenting interactions.
Top Skills:
Five9Google SuiteSalesforceSlack
Software
The Onboarding Specialist coordinates onboarding processes, advises clients on best marketing practices, documents customer journeys, and upsells services.
Top Skills:
ChurnzeroHubspotOffice 365Salesforce
Featured Jobs
Featured
Fintech • Software
The Customer Success Specialist will assist customers with onboarding, product adoption, and use of inventory software, coordinating internally to resolve issues and improve their experience.
Top Skills:
ErpInventory Management SystemsQuickbooks
Database
Provide world-class developer support, triage cases, monitor feedback channels, improve efficiency, and communicate effectively with technical customers.
Top Skills:
GitJavaScriptLinuxNode.jsPostgresReactSQLSvelteUnixVue
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Artificial Intelligence • Machine Learning • Software
The Associate Implementation Specialist facilitates the implementation of technology-based training for customers, ensuring successful software integration and addressing any user issues.
Top Skills:
GlitchPpmSalesforce
Information Technology • Security
The IT Helpdesk Support Specialist provides front line technical support for hardware, software, and network issues, ensuring excellent customer service and compliance with IT policies.
Top Skills:
Active DirectoryGoogle WorkspaceIt Ticketing SystemsmacOSMicrosoft 365Remote Support ToolsWindows
Healthtech
The Technical Support Engineer resolves incidents, advocates for customers, conducts troubleshooting, and creates knowledge base articles, while collaborating with teams.
Top Skills:
AWSJwtLookerMicrosoft Office 365SAMLSnowflakeSQLTableau
Information Technology • Internet of Things • Software • Virtual Reality
The Technical Support Manager leads a team of Support Engineers, managing customer support operations and ensuring high-quality technical solutions are provided.
Top Skills:
CRMErpSalesforce
Software
The Team Lead will manage the L1 Frontline Support team, address customer inquiries, escalate requests, and engage in project work.
Top Skills:
Help ScoutSalesforce Service CloudZendesk
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Top Companies in New York City, NY Hiring Customer Success Roles
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