Top Customer Success Jobs in New York City, NY

As a Client Success Manager at Array, you will manage and grow a portfolio of high-value accounts, develop strategies to achieve client goals, and work cross-functionally with teams to customize solutions. You are responsible for client health, retention, and driving revenue growth.

The Director of Network Automation Training will lead initiatives to enable both internal teams and external customers on NetBrain's no-code automation platform, ensuring adoption and maximizing its value. Responsibilities include developing training strategies, translating technical concepts, and driving customer success through collaboration with multiple teams.

The Director of Client Success will drive customer satisfaction and retention through strategy development, team leadership, and collaboration with various teams to onboard clients and enhance user training while measuring key performance indicators for constant improvement.

The Client Success Manager will lead efforts to enter new market segments, service clients, and manage relationships while generating insights on sustainability and collaborating on special projects. The role emphasizes sustainability topics relevant to palm oil, rubber, and cocoa, with a focus on improving farmer livelihoods and enhancing client value.

The Customer Success Manager will manage and execute advertising campaigns for enterprise clients, focusing on profitable revenue growth using the CommerceIQ platform. Responsibilities include planning and optimizing paid search campaigns on platforms like Amazon and Walmart, analyzing campaign performance, and collaborating with internal teams to drive customer success.

This role involves managing client relationships, driving implementation of Fathom's technology, and developing client success programs. Responsibilities include onboarding clients, upselling initiatives, and acting as the client advocate within the company while addressing business needs and challenges.

The Senior Specialist, Client Partnerships will lead client relationships in the Consumer Product Goods sector, driving revenue and developing strategies to connect with marketing leaders. Responsibilities include outreach, campaign strategy consultation, and educating clients on unique solutions. The role requires a strong background in marketing and sales and a proven ability to build long-term partnerships.