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Top Customer Success Jobs in New York City, NY
As a Customer Success Manager at Mashgin, you will develop relationships with clients, ensure their satisfaction with our innovative point-of-sale solutions, provide ongoing support and training, and gather insights to enhance our products. You will monitor account health, manage issues, and travel frequently to foster strong client partnerships.
As a Customer Support Representative, you will assist customers with shipping inquiries through live chat, demonstrating friendliness and empathy while helping them utilize Pirate Ship's services. You'll work remotely on a flexible schedule, contributing to a casual and collaborative team atmosphere.
The Senior Renewals Specialist will manage renewal contracts across key manufacturers, develop forecasts and pipeline reports, enhance partner relationships, and support the sales team with upcoming renewals. Responsibilities include educating stakeholders on renewal opportunities, assisting clients, and ensuring optimal attainment of renewal incentives.
The Account Manager will oversee client programs for an insurance client, managing sports sponsorship portfolios and serving as the main liaison between clients and agency partners. Responsibilities include ensuring contractual compliance, managing logistics, and evaluating sponsorship agreements.
As a Multi-Client Bookkeeper, you will maintain accurate financial records, manage client accounts, process transactions in QuickBooks Online, prepare payroll and tax returns, and provide insightful financial reports to aid clients in their business decisions.
The Investment Operations Specialist will oversee onboarding, documentation, and internal operations for financial advisor clients at Vise. Responsibilities include managing account setup, data reconciliation, creating optimized processes, and resolving account issues, focusing on enhancing client experience and operational efficiency.
As a Spotify Customer Service Expert, you will provide email support to customers, assisting with account and payment inquiries, addressing FAQ questions, and troubleshooting issues. Your role emphasizes effective communication and maintaining positive customer relationships.
The Client Experience Manager at Summit will lead the Client Experience team, ensuring exceptional service delivery. Responsibilities include mentoring staff, handling escalations, driving customer satisfaction initiatives, and collaborating across departments for strategic improvements. The role requires strong leadership and analytical skills to optimize the customer care operations and support client growth.
The Prior Authorization Specialist supports the Patient Access department by managing prior authorization processes, verifying insurance benefits, contacting payors, submitting requests, and ensuring timely patient access to healthcare. The role requires collaboration with healthcare providers and meticulous documentation of authorization activities.
The Senior Compensation & Rewards Specialist designs and administers compensation and recognition programs, evaluates salaried positions, conducts market analyses, manages rewards initiatives, and collaborates with HR and business leaders to optimize compensation structures and support organizational HR systems.
Top Companies in New York City, NY Hiring Customer Success Roles
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