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Top Customer Success Jobs in New York City, NY
The Customer Success Representative will ensure the success of VotingWorks customers, particularly in New Hampshire, by providing technical support, training, and maintaining customer support systems. Responsibilities include account setup, election day support, and liaising with election officials.
The COBRA Account Manager at OneSource Virtual will oversee daily interactions and reporting for assigned customers, manage Open Enrollment projects, and handle escalations. The role involves analyzing data to communicate trends, fostering partnerships within the team, and ensuring seamless transitions for new business all while maintaining a focus on customer service.
The Application Support Specialist resolves customer issues in a technical environment. They design and develop solutions for product problems, communicate with various organizations, and document investigations. The role requires problem-solving skills and the ability to analyze logs and traces to understand issues and create solutions.
The Graduate Customer Success Manager at Canonical will support customers by resolving ticket requests, onboarding new users, and improving documentation. The role focuses on ensuring customer satisfaction and success with Canonical's products, collaborating with sales and support teams to meet customer objectives, and engaging with various customer segments to identify risks and opportunities for improvement.
The Response Team Specialist assesses customer needs and explains the services offered by Home Instead. This position involves engaging with potential clients through phone, chat, and text, providing exceptional customer service, and achieving sales metrics by making 75-90 calls daily.
As a Client Success Manager at Procare HR, you will manage client relationships, provide HR data analysis, support stakeholders, and ensure client satisfaction with HR technology and services. You will own assigned accounts, maximizing the use of systems like UKG and Salesforce, while helping clients achieve their HR goals.
The Document Specialist will manage document processing, perform claim reviews, ensure data accuracy, and collaborate with teams to monitor the flow of files. Responsibilities include identifying bugs, conducting data entry, and supporting overall document management procedures.
The Principal Life Sciences Specialist provides strategic guidance and leadership in Life Sciences, focusing on sterilization, environmental monitoring, product cleanliness, and biocompatibility. Responsibilities include mentoring junior associates, leading continuous improvement projects, supporting regulatory inspections, and ensuring adherence to quality requirements. The role entails solving complex problems and driving Global Life Sciences strategy across organizations.
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As a Senior Customer Success Manager at Solutions By Text, you will engage with major customers, foster relationships, and promote strategies for customer retention and growth. Responsibilities include monitoring customer health, developing account plans, promoting best practices, and ensuring a great customer experience while adhering to compliance standards.
The Pre-Sales Solutions Engineer will lead technical integrations for the Workforce product, guiding clients through IAM solutions, ensuring they maximize value, and collaborating with teams for optimal client experiences. Responsibilities include technical consultation, issue troubleshooting, and contributing to product development based on client feedback.
Top Companies in New York City, NY Hiring Customer Success Roles
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