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Top Customer Success Jobs in New York City, NY
As a Customer Success Manager at PerformYard, you will establish lasting relationships with customers, support product implementation, lead training sessions, and advocate for customer needs within the organization. Your role is to ensure client satisfaction and drive product usage while achieving responsiveness and quality goals.
The Customer Success Engineer will engage with customers, addressing queries and guiding them through the implementation of cloud security products. Responsibilities include resolving issues, providing technical support, maintaining knowledge base resources, and collaborating with various teams to enhance customer experience and product features.
The Appeals Specialist assists clients with health insurance appeals by analyzing and researching denied claims. They lead the appeals process, negotiate with insurance carriers, and educate members about their coverage while ensuring compliance with federal regulations.
The Customer Success Engineer at Age of Learning provides technical support for key accounts, resolving complex issues while collaborating with internal teams to enhance customer satisfaction and streamline processes. Responsibilities include managing escalated JIRAs, advocating for support cases, and maintaining expertise in the product ecosystem to guide troubleshooting efforts.
As a Relationship Specialist, you will build relationships with auto dealers, assist in financing, manage customer accounts, and drive revenue while assessing business risks. The role requires effective use of CRM tools and a customer-focused approach to support growth and retention.
As an Influencer Specialist at Abbott, you will develop and execute influencer strategies, manage partnerships with influencers, create impactful marketing campaigns, and track campaign performance. The role involves collaboration with marketing and PR teams to enhance brand visibility and engagement.
The Implementation Specialist ensures smooth transitions for clients migrating to a new SaaS platform, focusing on customer satisfaction. Responsibilities include developing and executing project plans for client migrations, collaborating with teams to improve processes, monitoring project progress, and engaging with clients for feedback during implementations.
As a Multilingual Live Caption Specialist, you will provide real-time captioning for various live events and broadcasts in multiple languages, ensuring accuracy and synchronization with audio. Key responsibilities include adhering to guidelines, conducting quality checks, and collaborating with production teams.
Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio, driving customer satisfaction, retention, adoption, and growth. This role requires excellent relationship management skills, the ability to consult on business needs, and serve as the main contact for customer resolutions, ensuring successful implementation and partnership.
Top Companies in New York City, NY Hiring Customer Success Roles
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