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Top Customer Success Jobs in New York City, NY
Software
Zowie is on the lookout for passionate, ambitious individuals who want to join their innovative team. They’re focused on enhancing customer experience through AI solutions and are rapidly expanding. Candidates are encouraged to submit their resumes for various roles as the company grows.
Information Technology • Software • Database • Analytics
The Customer Solutions Engineer will support dbt Cloud's Enterprise customers by troubleshooting technical issues, providing usage training, and contributing to documentation. Responsibilities include customer communication through tickets and video calls, mentoring team members, and enhancing product knowledge.
Top Skills:
AsanaCloud DatabasesCloud FilesystemsDatadogDbtGitJavaScriptJinjaJIRAKubernetesLiquidLogicmonitorLookmlPythonSAMLTrello
Artificial Intelligence • Generative AI
As a Customer Experience Manager at MavenAGI, you will enhance customer satisfaction by providing technical guidance to enterprise clients, driving product adoption, and ensuring customer success with generative AI solutions. You will collaborate with cross-functional teams to optimize customer interactions and identify value opportunities.
Top Skills:
Customer Relationship ManagementEnterprise SolutionsGenerative AiProject ManagementTechnical Support
Featured Jobs
Featured
Featured
Software • Cybersecurity
The Help Desk Specialist will be the primary point of contact for internal users needing IT support. Responsibilities include diagnosing and resolving issues with hardware, software, and networks, managing user access, documenting technical solutions, and collaborating with IT and Security teams to improve processes. Strong communication skills and a detail-oriented problem-solving approach are essential in this fast-paced environment.
Top Skills:
Active DirectoryAntivirus SoftwareDhcpDnsGoogle WorkspaceHelp Desk Ticketing SystemsIdentity Management SolutionsmacOSMfa SolutionsOffice 365OktaRemote Support ToolsTcp/IpWindows
Information Technology • Consulting
As a Community Engagement Specialist at DeGate, you will plan and execute strategies for community growth through social media and online platforms, develop user-generated content systems, participate in community discussions and events, and gather feedback to improve the user experience.
Top Skills:
Community ManagementContent PlanningGrowth HackingSocial MediaUser-Generated Content
Healthtech
The Implementation Specialist will help implement products, analyze customer data, and improve customer onboarding experiences. Responsibilities include configuring products, assisting with User Acceptance Testing, maintaining documentation, and identifying workflow enhancements.
Top Skills:
Data AnalysisDocumentation MaintenanceSoftware Configuration
Travel
As an Operational Readiness Specialist at Hopper, you will support the global customer service team by operationalizing changes across multiple departments, contributing to product testing, and driving continuous improvement through data analysis and stakeholder engagement.
Top Skills:
Airline KnowledgeAmadeusCustomer ServiceData AnalysisData VisualizationProject ManagementSabreTechnical Communication
Artificial Intelligence • Professional Services • Software
The Application Support Engineer at Dayshape will manage complex support tickets, triage issues, contribute to documentation, and engage in continuous improvement processes. The role involves direct support for external customers and requires a strong technical background to assist with troubleshooting and customer interactions.
Top Skills:
.NetApplication SupportAzureAzure Data FactoryJavaScriptJSONSQLVue
Food
The job is an open application for individuals interested in joining JuneShine Brands. The company is looking for self-motivated and independent thinkers who align with their values. Applicants must be 21 or older and are encouraged to embrace a flexible work environment.
Insurance
The Insurance Representative will handle inbound calls about property/casualty insurance products, respond to inquiries about policies and billing, provide accurate information, and may perform outbound calls for follow-up on requests.
Top Skills:
Basic Knowledge Of Property/Casualty Insurance ProductsCustomer Service PracticesInsurance Processing SystemsProperty And Casualty Agent’S License
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