Get the job you really want.
Top Customer Success Jobs in New York City, NY
As a Senior Technical Support Engineer, you will be the first point of contact for customer queries, troubleshooting issues via phone, email, and ticketing systems. You will ensure timely resolution of customer requests and maintain thorough documentation. Responsibilities include escalating priority issues, operating client environment changes, and enhancing knowledge articles for self-service support.
As a Client Director, you will lead client relationships, manage multidisciplinary projects, and create strategies for growth at Red Antler. You will work closely with various companies, crafting tailored solutions, fostering long-term partnerships, and ensuring project success through effective collaboration and creative input.
The Client Success Lead will manage the post-sale Client Success team, ensuring client performance and satisfaction. This role involves building client relationships, leading a team, and formulating strategies to meet KPIs. The leader will provide thought leadership, drive value metrics, and coach the team to enhance performance while fostering collaboration across departments.
The Associate, Client Partner will assist in expanding client relationships, manage key campaign programs, and ensure alignment with client messaging. Responsibilities include client interaction, project management, and trend analysis to support client growth.
Lead the implementation of Order Management System solutions for investment management clients. Oversee project scopes, troubleshoot issues, and integrate systems like Broadridge Sentry and Advent Geneva while collaborating closely with business users for requirement gathering and testing.
As a Customer Solutions Engineer, you will serve as the primary technical contact and trusted advisor for Fastly's customers, managing relationships and ensuring effective implementation of Fastly products. The role involves troubleshooting, building technical relationships, advocating for the customers, and collaborating with various internal teams to address customer needs and drive initiatives.
The Senior Client Lead at GIPHY will drive revenue growth through strategic partnerships, manage and expand client relationships, forecast and report on sales progress, and represent GIPHY at high-level events. They will also mentor the sales team to foster a collaborative culture and develop solutions that enhance client loyalty and revenue.
As a Senior Technical Account Manager, you will provide ongoing technical solutions and consultation to Premium Services customers at Amperity, leveraging your understanding of the product and the customers’ unique datasets. Your role includes managing post-implementation engagements, mentoring customers, and driving value through effective communication and data analysis.
As a Scaled Customer Success Lead, you'll drive customer adoption and satisfaction through scalable engagement strategies and automation. Collaborating across Sales, Product, Marketing, and Support, you will leverage analytics for targeted customer interactions, manage a large account volume efficiently, and mentor your team to achieve operational excellence and foster customer loyalty.
The Senior Coordinator - Client Entertaining will manage client entertainment programs and high-profile events at venues like MetLife Stadium and Madison Square Garden. This role involves coordinating logistics including ticketing, catering, and client communication, while tracking budgets and ROI in Salesforce. It requires collaboration with the sales team to maximize client engagement and attendance at events.
Top Companies in New York City, NY Hiring Customer Success Roles
See All
All Filters
No Results
No Results
