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Top Customer Success Jobs in New York City, NY
As a Client Solutions Associate, you will connect clients with subject matter experts for research interviews, manage project logistics, monitor feedback, and collaborate with product teams to refine processes based on client and expert interactions, driving growth and satisfaction.
The SaaS Customer Success Lead will be responsible for building and managing the SaaS Customer Success function at Quantexa. This role involves ensuring client adoption and satisfaction, managing customer journeys, and developing strategies for customer retention and growth. Duties include working with various teams to support customer onboarding, relationship management, product feedback, and analyzing customer data to enhance service delivery.
The Customer Onboarding & Implementation Specialist will guide customer adoption of BioDigital's 3D software through tailored training and technical support. The role involves collaborating with account managers, providing personalized customer assistance, managing technical integrations, and advocating for customer needs while developing educational materials and support documentation.
As a Senior Customer Success Manager at Outbrain, you will drive client success by managing campaigns, building relationships with agencies and brands, and using data-driven strategies to optimize performance. You'll collaborate with the sales team and engage directly with clients to ensure campaign execution aligns with their KPIs.
As an On Premise Specialist, you will enhance Red Bull's brand presence at nightclubs, bars, and restaurants by leveraging your sales expertise and personal connections. Responsibilities include building customer relationships, executing on-premise marketing strategies, and achieving sales goals. Flexible working hours and strong negotiation skills are essential.
The Client Solutions Manager at Vidsy oversees client relationships, providing exceptional service while guiding clients from project initiation to campaign launch. They collaborate with Creative and Commercial Teams, leveraging their insights to generate new business opportunities and ensure client satisfaction in a fast-paced environment.
As a Client Success Associate at Cherre, you will play a key role in ensuring client success and satisfaction by contributing to client-facing processes, policies, and values. You will support Client Success Managers in maintaining relationships with platform users and data partners, assist in API and custom dashboard projects, and monitor and resolve client issues through the Intercom ticketing system.
As a Metadata Support Specialist at Ingram, you will manage and optimize metadata entry for client publishers, ensuring quality standards are met. You will also develop metadata strategies, train new publishers on using CoreSource, and oversee the coordination and quality control of publisher metadata.
As a Manager in Enterprise Customer Success, you will drive customer adoption of Asana, lead a team of customer success managers, and foster key relationships with enterprise clients. You'll collaborate across teams to enhance client satisfaction and retention, ensuring customers receive maximum value from Asana's offerings.
As a Platform Specialist in the Solution Innovation team at Snowflake, you will design and develop demos using the Snowflake platform, collaborating with product teams to ensure alignment with releases. You will utilize advanced SQL and data engineering skills to create efficient data pipelines, act as a technical advisor, and ensure timely delivery of innovative solutions while staying updated on platform advancements.
Top Companies in New York City, NY Hiring Customer Success Roles
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