Top Customer Success Jobs in New York City, NY

The Client Support Specialist will manage inbound support requests related to life insurance queries, ensure accurate processing of client modifications, verify coverage for new customers, and maintain strong relationships with brokers. Responsibilities include identifying knowledge gaps, solving escalated issues, and supporting the development team with new products.

The Client Partner at AnalogFolk Group will lead major client relationships, enhance the agency's reputation, and ensure high-quality work across their portfolio. They will drive strategic client initiatives, manage budgets, and identify new business opportunities while fostering a collaborative team environment.

As a Customer Experience Associate I at Nestig, you will engage with customers to enhance their shopping experience before, during, and after their purchase. You will communicate across various channels, solve customer problems, provide insights to management, and constantly seek ways to improve the customer experience.

As a Technical Success Specialist at Bubble, you will support sales by conducting product demos, participating in customer onboarding, and managing key accounts. You'll provide technical support and consultative advice while analyzing and enhancing operational tools and processes to improve customer experience.

The Implementation Manager at Payhawk is responsible for onboarding new customers, optimizing their use of the Payhawk platform, and enhancing product adoption. They lead project plans tailored to client needs and act as a trusted advisor to ensure customer success and retention, collaborating with teams to provide maximum value.

Hiring a Senior Customer Success Manager to work with enterprise customers on scaling and product expansion. Responsibilities include building relationships, revenue expansion, and conducting business reviews. Fintech industry experience and client-facing experience required. Technical aptitude, strong communication skills, and project management skills are also important. Remote-first company with competitive benefits and salary range of $100k - $130k + Variable Compensation.

The Senior Associate for Client Experience will support various projects in social media, earned media, and digital marketing while collaborating with team members. Responsibilities include community management, media monitoring, research, and reporting. The role requires strong organizational skills and attention to detail, with a focus on engaging clients and vendors effectively.