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Top Customer Success Jobs in New York City, NY

3 Days Ago
3 Locations
Junior
Junior
Fintech • Software • Financial Services
The User Support Analyst assists the IT Help Desk by managing user support requests, resolving technical issues, and ensuring effective IT solutions are provided.
Top Skills: Client Operating SystemsDesktop Management ToolsetsLocal Area NetworkingMicrosoft O365Microsoft Office SuiteMicrosoft SharepointWide Area Networking
3 Days Ago
New York, NY, USA
95K-110K Annually
Senior level
95K-110K Annually
Senior level
Information Technology • Legal Tech
The role involves managing Help Desk calls, providing technical support, ensuring smooth operation of legal tech services, and collaborating with teams for issue resolution.
Top Skills: EverchronExcelKiteworksOutlookPowerPointRelativity
Reposted 3 Days Ago
Hybrid
New York, NY, USA
Mid level
Mid level
Social Impact • Software
The Deployment Strategist drives customer success by developing tailored software solutions, maintaining client relationships, and ensuring effective integration of products.
Top Skills: Civic TechnologyProject ManagementSoftware Solutions

Featured Jobs

Reposted 3 Days Ago
3 Locations
Entry level
Entry level
Fintech • Professional Services • Social Impact • Software • Financial Services
As a Client Services Coordinator, you will manage inquiries from clients, assist with administration, and collaborate with internal teams to ensure client satisfaction while maintaining communication and service standards.
Top Skills: Adobe AcrobatExcelGoogle DocsGoogle SheetsWord
3 Days Ago
New York, NY, USA
Mid level
Mid level
Financial Services
The Compliance Associate ensures compliance procedures are developed and executed, oversees workflows, resolves trade issues, and assists with regulatory inquiries.
Top Skills: Compliance SoftwareFinraSec
3 Days Ago
Remote
14 Locations
Junior
Junior
Information Technology • Software • Analytics • Business Intelligence • Consulting
The Customer Strategy & Success Analyst will leverage analytics to drive customer decisions, manage tasks across clients, and collaborate with teams.
Top Skills: Bi ToolsExcelSQL
3 Days Ago
New York, NY, USA
Senior level
Senior level
Cloud
The Customer Solutions Engineer acts as the primary technical contact for customers, fostering long-term relationships while providing technical guidance and support for Fastly’s products and services.
Top Skills: DnsHTTPNix Operating SystemsTcpTlsVarnishVcl
3 Days Ago
Hybrid
2 Locations
Senior level
Senior level
Hardware • Social Impact • Energy • Agriculture
Drive customer adoption and satisfaction for enterprise clients, managing relationships, implementation, and success metrics while advocating for clients' needs.
Top Skills: Hardware ImplementationSaaS
3 Days Ago
New York, NY, USA
Senior level
Senior level
AdTech • Marketing Tech
The Customer Success Manager oversees client relationships, manages onboarding and training, drives client engagement, retention, and growth, and collaborates internally to enhance client experiences.
Top Skills: CRMData Analysis ToolsGoogle Business SuiteExcelPowerPointSupport Ticketing Systems
3 Days Ago
Remote
New York, NY, USA
100K Annually
Senior level
100K Annually
Senior level
AdTech • Software
As a Client Partner, you'll manage the sales cycle, grow key client accounts, and build relationships with influencer marketing and social media buyers to drive revenue growth.
Top Skills: MetaPinterestSnapTiktok
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