Customer Strategy & Success Analyst

Posted 20 Days Ago
14 Locations
Remote
Junior
Information Technology • Software • Analytics • Business Intelligence • Consulting
The Role
As a Customer Strategy & Success Analyst, you will leverage data analysis to drive customer success for various industry verticals, proactively managing tasks for multiple customers while collaborating with diverse teams to optimize pricing and revenue strategies.
Summary Generated by Built In

Revenue Analytics is a SaaS company that helps big companies make big revenue decisions in pricing, products and promotions. Our analytics solutions drive millions in revenue uplift and eliminate wasted time.


Founded in 2005, we leverage our deep experience in pricing and revenue management to empower our customers with predictive analytics engines that drive complex pricing decisions. Fueled by a recent capital infusion of $11 million, we are accelerating the use of these engines to power pricing solutions in four industry verticals – Media, Hospitality, Travel & Transportation, and Consumer & Industrial Products.


This Customer Strategy & Success Analyst position represents a unique opportunity to join a growth stage company that has essentially re-entered start-up mode. We’re seeking people excited about that opportunity who are looking to make things happen!

Who You Are

  • Bachelor’s degree with strong academic credentials
  • 1-2+ years of relevant customer-facing experience in technology, product management or consulting
  • Excellent written and verbal communications skills
  • Creative analytical capabilities and problem-solving skills, leveraging data analysis tools (proficiency in Excel a must, SQL or BI tool experience a plus)
  • Ability to proactively manage own tasks across multiple customers and guide team priorities
  • Intellectual curiosity and eagerness to apply rigorous analytics to business problems
  • Excels in a highly collaborative team environment with a diverse set of teams and perspectives

Outstanding Benefits & Perks

  • Competitive base salary
  • 100% paid healthcare including medical, dental, and vision coverage for our employees and their families
  • 100% paid Life insurance, long and short-term disability coverage for team members
  • 401k plan with a generous match and is vested immediately
  • Company issued cell phone or phone allowance and laptop
  • Open PTO plan (take what you need!) and 9 paid holidays
  • Gym membership reimbursement
  • Flexible work arrangements

Why Join Revenue Analytics?


Because you have exceptional talents in business strategy, enterprise applications, math and statistics, or software engineering and you want to be part of a fun and highly collaborative team that creates analytical solutions to eliminate the unknowns in business problems for world-renowned companies.


Revenue Analytics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

Excel
SQL
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The Company
Atlanta, GA
88 Employees
On-site Workplace
Year Founded: 2005

What We Do

A pioneer of Revenue Management, Revenue Analytics is an enterprise SaaS company that partners with hospitality, media, and passenger rail companies to solve their most complex pricing challenges. By leveraging powerful analytics and deep strategic experience, Revenue Analytics’ next-generation software delivers intuitive answers to help companies perfect their pricing, reclaim missed revenue, and take back their time.

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