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Top Customer Success Jobs in New York City, NY
Customer Support Engineers at Fastly will diagnose and debug customer tickets, providing technical guidance and support through email and chat. The role involves managing CDN configurations, communicating customer needs to engineering and sales teams, and contributing to documentation and support processes.
The F&I Specialist role involves training dealer partners, fostering relationships, and communicating effectively with leadership teams. It requires hands-on experience, a strong understanding of the automotive industry, and skills in influence and persuasion. Specialists are expected to embrace a growth mindset and be accountable for their professional development.
The Senior Director of Client Experience will lead the Client Operations and Project Management Organization, focusing on process improvement initiatives and enhancing client satisfaction. Responsibilities include managing team performance, implementing strategies for efficiency, and ensuring quality in program launches while collaborating with various departments and stakeholders.
Socium Media, a performance marketing agency, is seeking talented individuals who want to join their team, regardless of specific job listings. They emphasize a fun workplace culture, opportunities for growth, and competitive benefits. Potential candidates are encouraged to apply even if they don't see a perfect match for their skills and experience.
The Cycling Specialist is responsible for providing exceptional customer service to riders, assisting with sales, and maintaining store standards. This role involves engaging with customers to understand their needs, delivering authentic experiences, and ensuring visual merchandising is upheld. The Specialist will also contribute to a clean and organized store environment and use available resources to stay informed about products.
As a Customer Success Manager, you will develop client relationships to promote retention, manage program timelines, and ensure successful delivery of services. You will collaborate across teams to meet customer expectations and advocate for their needs.
The Partner Success Manager at Aptos will be responsible for maintaining strong relationships with capital markets and payment enterprises, assisting in their integration with the Aptos protocol, addressing their inquiries, and ensuring satisfaction with the network and services provided. The role demands collaboration with cross-functional teams and the ability to understand partner needs to improve their experience.
The Customer Success Manager will manage existing customer accounts, handle inquiries, collaborate with internal teams to resolve issues, identify upsell opportunities, and maintain strong customer relations.
The Senior On-Premise Market Execution Specialist is responsible for executing and achieving Annual Business Plan targets in the on-premise channel. The role includes driving retail execution, managing local market strategies, supporting distributor management, and enhancing brand presence in local accounts to optimize sales and market share.
The Selling Specialist at MAKE UP FOR EVER is responsible for driving sales and fostering brand loyalty in Sephora stores in the NYC region through education and support. The role requires building store relationships, executing sales initiatives, and ensuring effective communication while promoting makeup artistry skills.
Top Companies in New York City, NY Hiring Customer Success Roles
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