Top Customer Success Jobs in Nashville, TN

The Customer Success Manager will build and maintain strong relationships with customers, ensuring they gain maximum value from the platform. Responsibilities include driving product adoption, managing customer feedback, and conducting business reviews to demonstrate ROI and facilitate renewals. The role requires excellent communication and analytical skills to handle any escalations and support a positive customer experience.

The RVP, Customer Success at Candex will manage client launches and enhance customer relationships to boost satisfaction and retention. Responsibilities include strategic positioning, technical support, data analytics, and identifying growth opportunities. Collaboration with sales and product development is key to optimize customer experience and facilitate product adoption.

The Senior Customer Success Manager at Bridgeway Benefit Technologies will manage customer relationships, advocate for customer needs, and ensure satisfaction with SaaS benefit administration platforms. Responsibilities include fostering customer retention, facilitating communication between various departments, and leading strategic reviews to maximize value and software adoption. This role also involves identifying up-sell opportunities and addressing at-risk customers.

The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.

As a Customer Success Manager at Doxel AI, you'll act as a brand ambassador and trusted advisor, working closely with strategic customers to maximize the value of Doxel's products. Responsibilities include facilitating effective utilization of the product, gathering customer feedback, leading business reviews, and addressing customer support requests to ensure client satisfaction and adoption.

The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.

The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.

The Customer Success Manager at Constellation will focus on managing relationships with mid-market accounts, ensuring customer satisfaction and retention, and driving revenue growth. Responsibilities include engaging with clients, understanding their needs, collaborating with different teams, and using data to inform strategies.