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Top Customer Success Jobs in Memphis, TN
The Customer Success Manager at BuildOps will engage with customers to ensure they receive maximum value from the software. Responsibilities include developing success plans, monitoring customer satisfaction metrics, collaborating on support issues, and advocating for customer needs within the product team. The role requires travel to customer sites and aims for enhanced product adoption and retention.
BigID is inviting potential candidates to express their interest in the company and describe how they would fit into the team. The focus is on innovation and technology in data security, compliance, privacy, and AI management.
The Environmental Specialist will lead projects focusing on the protection and enhancement of Florida's natural resources, including performing GIS data collection, preparing NEPA documentation, and conducting field surveys. The role involves collaboration with experts and opportunities for career advancement.
As a Customer Support Agent, you will respond to customer inquiries, resolve issues, provide product information, guide troubleshooting processes, document interactions in the CRM, and maintain customer satisfaction. Staying updated on product knowledge is essential.
The Customer Experience Manager is responsible for advocating for clients, developing strategic account plans to enhance product adoption, supporting clients during pre and post-implementation activities, and tracking client satisfaction and feedback. They will collaborate with various teams to ensure smooth client experiences and manage key performance indicators (KPIs).
The Field Support Representative installs, commissions, and repairs thermal insulation jackets for industrial applications. They ensure compliance with safety policies, meet customer expectations, and provide technical support while collaborating with engineering teams. Daily reporting and recognizing potential mechanical or safety issues are key responsibilities.
The Client Success Manager at StackAdapt will support self-serve clients using the StackAdapt advertising platform. Responsibilities include resolving client inquiries, analyzing data for insights, ensuring timely resolution of incidents, and collaborating with sales and technical teams to enhance product offerings. The role requires independent work in a fast-paced, innovative environment.
The Client Operations Associate at Finexio is responsible for ensuring an exceptional customer experience, managing inquiries, and providing support and training. This role includes understanding accounts payable processes, building relationships with clients, and facilitating communication between clients and internal teams to resolve issues effectively.
As a Customer Engineer, you'll enhance client and partner integrations with our payroll platform by resolving technical issues, enabling seamless API usage, and ensuring data accuracy. You will collaborate with the Solutions Engineering team for smooth onboarding, create documentation, and deliver training to optimize client workflows and strengthen relationships.
The Senior Customer Success Associate is responsible for managing customer relationships, developing success strategies, analyzing performance metrics, and ensuring program success through tailored initiatives. The role involves collaboration with various internal teams and building trusted relationships with client stakeholders to support account growth and renewal discussions.
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