Top Customer Success Jobs in Memphis, TN

The UM Coordinator 2 facilitates the utilization management process by handling prior authorization requests from providers and members, ensuring that services meet medical necessity. Responsibilities include managing inbound calls, documenting requests, and navigating multiple systems while providing exceptional customer service. This role requires analytical skills, attention to detail, and the ability to adapt to changing processes in a fast-paced environment.

The Regional School Success Associate coordinates training for educators on Edpuzzle, develops learning materials, leads sessions, and represents Edpuzzle at events.

The Customer Success Manager ensures customer satisfaction and retention by analyzing data, optimizing product use, and fostering client relationships post-sale.

The Customer Success Analyst will manage customer onboarding, provide training, create documentation, and support clients to maximize software usage.

As a Customer Success Manager, ensure customer satisfaction and retention for Digital Touch Accounts, managing high volumes of accounts and driving customer success through effective engagement and communication.

As a Customer Success Manager, you will ensure clients maximize the value of Equiem's solutions, manage key client relationships, provide training, and identify upselling opportunities.

The Insurance Verification Specialist verifies client information via phone, ensuring compliance with insurance policies, and maintains relationships with stakeholders.