Top Customer Success Jobs in Madison, WI

The Account Supervisor at Seer Interactive will manage enterprise client accounts, collaborate with internal teams across various digital marketing disciplines, and drive strategies based on client goals. This role focuses on client retention, revenue growth, and effective communication among team members and clients, ensuring a holistic approach to marketing solutions.

The Customer Success Manager ensures timely renewals, drives retention strategies, and manages customer relationships. They analyze customer data to mitigate churn risks, negotiate contracts, and advocate for customer needs while collaborating with teams to enhance service delivery.

The Manager of Enterprise Customer Success will lead a team of six CSMs, focusing on customer satisfaction, retention, product adoption, and expansion within enterprise accounts. Responsibilities include coaching the team, developing customer success strategies, managing renewals, and acting as an executive sponsor for key accounts, while collaborating cross-functionally to enhance customer experiences.