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Top Customer Success Jobs in Los Angeles, CA
Software
The Deal Desk Specialist will manage the deal lifecycle, ensuring accurate pricing, renewals, and compliance with policies while collaborating with Sales, Finance, and Accounting. Responsibilities include data entry in CRM systems, performance analysis, and process optimization.
Top Skills:
JavaScriptPythonSQL
Food
This role does not have a specific job opening but invites individuals to submit their resumes. The company seeks passionate individuals who want to improve childhood nutrition and thrive in a collaborative, purpose-driven environment. While travel is required several times a year, the company operates fully remotely.
Information Technology • Consulting
The EDI On-boarding Customer Success Manager will oversee the onboarding process for customers, utilizing EDI solutions, ensuring effective integration and communication with customers throughout the process. Responsibilities include managing project timelines, providing training, and acting as a customer advocate, while collaborating with various internal teams to enhance customer experience.
Top Skills:
Edi
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Software
As Manager of Customer Support, you'll lead a team to provide timely solutions to customer inquiries, ensure satisfaction, manage escalations, and enhance support processes. Your efforts will include developing support playbooks, coaching team members, and collaborating with engineering to address product challenges.
Analytics
The Strategy Associate assists with research design, analysis, and reporting on quantitative and qualitative projects. Duties involve questionnaire design, data collection planning, research proposal development, and quality assurance.
Top Skills:
MS Office
Information Technology • Other • Software • Consulting
This position encourages candidates, especially those from underrepresented backgrounds, to apply for startup opportunities, emphasizing the importance of diversity and inclusion in the workplace. It invites individuals interested in startups to reach out for more information.
Information Technology • Professional Services
The Customer Success Manager will advocate for clients and drive revenue growth by developing strong relationships, analyzing key metrics, enhancing product adoption, and resolving issues. This role includes executing business reviews and monitoring customer health for proactive engagement.
Software • Automation
The Technical Support Specialist at Authorium will troubleshoot customer issues, enhance product documentation, collect feedback for improvements, provide incident support, and work on proactive solutions to optimize customer support efficiency.
Top Skills:
Ruby
Software
The Senior Customer Success Manager at Fundraise Up is responsible for managing a portfolio of non-profit accounts, driving product adoption, resolving technical issues, and enhancing customer satisfaction. This role involves account management throughout the customer lifecycle and collaboration with internal teams to ensure success and retention metrics are met.
Software
The Customer Onboarding & Implementation Specialist will guide customer adoption of BioDigital's 3D software through tailored training and technical support. The role involves collaborating with account managers, providing personalized customer assistance, managing technical integrations, and advocating for customer needs while developing educational materials and support documentation.
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Top Companies in Los Angeles, CA Hiring Customer Success Roles
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