Top Customer Success Jobs in Los Angeles, CA

The GMP Logistics Specialist is responsible for managing the end-to-end logistics process for clinical and commercial products at a GMP facility. This includes processing, coordinating shipments, providing customs support, ensuring compliance with quality and safety standards, and maintaining shipping records.

The Partner Success Manager at AKKO focuses on managing strategic partnerships in the telecom industry, driving revenue growth, and ensuring collaboration success. Responsibilities include developing strategies, maintaining relationships, handling partner inquiries, and analyzing market trends.

The Retention Specialist engages with customers via phone, chat, email, and social media, providing assistance with product information, order statuses, and returns. They are responsible for managing multiple customer interactions while maintaining service metrics. The role emphasizes excellent communication and problem-solving skills to enhance customer experience and build loyalty in a fast-paced, remote environment.

As an Enterprise Customer Success Manager, you will foster long-term relationships with key stakeholders, ensure product adoption, oversee renewals, and advocate for customer needs within Gladly. You'll collaborate with internal teams to enhance customer engagement and support strategic initiatives, ultimately driving customer success and satisfaction.

The Senior Client Success Manager at EnergyHub will manage relationships with utility clients, drive client engagement initiatives, oversee project delivery in energy market participation, and collaborate with internal teams to ensure account health and program success. The role requires effective communication and the ability to navigate complex client needs while managing project deliverables and vendor relations.

The Customer Success Manager will oversee customer onboarding, adoption, and relationship expansion. They will advocate for customer needs in product development, monitor performance metrics, and ensure high customer satisfaction while collaborating with internal teams to address issues and drive best service practices.

The Customer Success Manager will support the customer journey by providing strategic consultations using the nTopology platform, ensuring customer satisfaction, and facilitating renewals. Responsibilities include customer engagement, feedback representation, and collaboration with sales and product teams to drive customer success and adoption.