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Top Customer Success Jobs in Indianapolis, IN
As a Customer Service Engineer at Moov, you will provide technical support to customers, troubleshoot frontend issues, and assist with SDK integration. You will collaborate with Product and Engineering teams to improve documentation and streamline support processes, while contributing to internal tools.
The Customer Implementation Manager at Apploi will lead customer implementations post-sale, acting as the main contact for customers, providing training and consultation on the Apploi platform. They will work closely with various teams to ensure successful account setups and integrations, while also managing customer support resources and feedback for product development.
As a Customer Success Manager team leader at Cloudflare, you will mentor and develop your team to enhance customer satisfaction. You will be responsible for driving customer adoption of Cloudflare solutions by collaborating with various teams, establishing performance metrics, and ensuring successful client engagements.
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As a Customer Success Manager, you will be responsible for onboarding customers, providing guidance on the Cymulate platform, ensuring customer satisfaction, measuring success, and identifying expansion opportunities. You will act as a trusted advisor, educating clients on best practices and new features in cybersecurity.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
The Manager, Channel Experience will lead and optimize customer interactions via live chat and IVR, utilizing Generative AI technologies. This role involves cross-functional leadership, talent development, and strategic oversight to improve customer service operations and satisfaction, fostering an innovative team culture while driving results and clarity in complex challenges.
The Customer Support Analyst role focuses on delivering high-quality support to customers using the CrunchTime platform. Responsibilities include troubleshooting issues, collaborating with teams to enhance the customer experience, and communicating customer needs to product and engineering teams.
The Customer Success Manager at RunPod will focus on driving customer retention, facilitating renewals, and identifying growth opportunities. This role involves managing client portfolios, monitoring product usage and customer health analytics, and collaborating with internal teams to enhance the customer experience. Strong communication skills and an analytical mindset are key for success in this innovative startup environment.
As a Customer Success Manager, you will manage strategic customer relationships, oversee the customer lifecycle from onboarding through renewal, and analyze data to enhance value. You'll engage with clients to drive product adoption, monitor KPIs, and troubleshoot API issues while creating scalable processes for customer success.
As a Senior Customer Success Manager at Workiva, you'll manage the customer lifecycle to ensure ROI from the Workiva platform, drive adoption, develop relationships with key stakeholders, consult on best practices, and advocate for customers internally. The role involves identifying risks, managing communication, and achieving revenue retention targets.
Top Companies in Indianapolis, IN Hiring Customer Success Roles
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