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Top Hybrid Cybersecurity & IT Jobs in Raleigh-Durham, NC
The Cloud Support Engineer II, VDI at RapidScale is responsible for providing tier-three support within VDI technology, ensuring performance and customer satisfaction. The role involves troubleshooting, customer engagement, coordination with resources, knowledge sharing, and documentation management, as well as mentoring junior engineers and managing system updates.
This role involves designing, developing, and maintaining software solutions for Electronic Health Records (EHR) systems, enhancing healthcare delivery through technology. Responsibilities include building applications for data management, collaborating with internal and client teams, leading project modules, and managing diverse teams while ensuring high-quality outcomes based on client needs.
The IT Audit Manager will oversee key strategic internal audits related to technology, maintain relationships with senior leadership, communicate audit findings, and supervise associates on audit projects. A thorough understanding of IT processes and standards is essential.
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The Manager of Technical Security Customer Operations will lead a team of cybersecurity analysts in delivering 24/7 support, managing customer incidents, and driving improved operational efficiency. The role involves collaboration with multiple teams to enhance product self-service capabilities and continuously improve processes based on lessons learned.
As a Support Engineer, you'll troubleshoot technical issues for customers, assist with hardware and firmware deployment, configure network infrastructure, and manage ticketing processes while collaborating with experienced engineers for complex issues.
The IT Security & Support Manager will lead the SOC2 audit process and implement security controls to maintain compliance. Responsibilities include developing security policies, performing risk assessments, and incident response planning. The role requires collaboration with cross-functional teams and monitoring security trends while promoting a culture of security awareness within the organization.
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