Top Hybrid Customer Success Jobs in Raleigh-Durham, NC

The Medical Billing Intake Specialist will manage communications within the call center for billing inquiries, assist patients and medical personnel with payments and account issues, ensure accuracy in billing processes, and maintain detailed records in the CRM. They must handle tasks independently while collaborating effectively with the team.

Customer Care Advocates at MetLife handle inbound customer service inquiries, resolving complex issues while providing exceptional customer experiences. Roles involve effective communication, empathy, and ensuring satisfaction. This is a full-time virtual position with paid training starting March 3, 2025.

The Cloud Support Specialist I at RapidScale is responsible for maintaining customer environments, managing ticket backlogs, providing customer support through various channels, and collaborating with technical teams to resolve issues. The role requires flexibility in scheduling and the ability to handle crisis situations while delivering high customer satisfaction.