Top Hybrid Customer Success Jobs

The Senior Customer Success Manager at Axio will manage and grow critical customer relationships, ensuring their success with the Axio360 platform. Responsibilities include onboarding, advising customers, collaborating with sales for customer expansion, tracking customer health, and contributing to the customer success playbook.

The Senior Global Adoption Success Manager will drive the adoption of Cisco Spaces' Smart Spaces OS, focusing on program management, strategic leadership, and collaboration with various teams. Key responsibilities include defining success metrics, coordinating deployments, leading customer success initiatives, and providing progress reports to ensure measurable outcomes.

The Benefits Specialist delivers employee benefit solutions during the employee lifecycle, addressing inquiries with a focus on efficiency. The role involves executing benefit strategies, collaborating with HR functions, guiding leadership in employee benefits, and managing vendor relationships. They ensure compliance and support audits and are responsible for data management in a HIPAA compliant manner.

This Claims Representative position entails managing low to moderate complexity commercial claims. Responsibilities include verifying policy coverage, interacting with insureds and claimants, conducting investigations, and authorizing claim disbursements in accordance with company protocols while ensuring customer satisfaction and compliance with regulations.

The Customer Experience Enablement Lead at Takeda Pharmaceutical will oversee customer experience solutions and manage product ownership for the OBU. Responsibilities include solution design consultation, project management across delivery partners, and driving the adoption of the Global Customer Experience Enterprise Platform. The lead will align customer needs with product management and contribute to a multi-year roadmap for global products.

The Public Web Product Manager will lead the strategy and roadmap for Square's public website, focusing on driving growth and conversion. Responsibilities include collaborating across teams, defining metrics for success, managing the product development process, and optimizing user experiences through data analysis and industry research.

As a Customer Experience Manager at Lusha, you will oversee a diverse portfolio of accounts, ensuring high customer satisfaction and product adoption. You'll facilitate communication, lead webinars, and collaborate with teams to resolve issues while advocating for customer feedback and innovative enhancements to the product.