Top Hybrid Customer Success Jobs

As a Desktop Support Engineer, you will provide Tier 1 support for Ping Identity employees, manage IT hardware and software assets, and facilitate onboarding and offboarding processes. You'll contribute to the knowledge base and coordinate with vendors for IT asset repairs while prioritizing support tickets.

Senior Client Partner responsible for driving sales and business development strategies, establishing and maintaining relationships at the CXO level, and creating long-term strategic partnerships with clients in the Internet and ISV segment. Responsibilities include managing client relationships, positioning Brillio as a Strategic IT partner, managing account P&L, mapping solutions to client requirements, and driving client services and delivery teams to achieve goals. Required qualifications include proven track record in delivering growth with Internet and ISV clients, executive presence, communication skills, and expertise in technology areas such as Product Engineering, Networks, Cloud, Analytics, and Digital technologies. Must demonstrate critical leadership qualities like Customer Advocacy, Owner's Mindset, and Innovation Ethos.

The Account Director will manage relationships with financial services clients, analyze public financial statements, create reports, and lead renewal discussions while collaborating with the finance head to grow partnerships.

The Outreach Specialist will work within the community to enroll new members in Marigold Health's peer services platform, attending community events and partnering with local providers. Responsibilities include outreach via text, calls, and visits, while supporting provider relationships and meeting contract goals.

The Strategic Support Specialist will manage and coordinate strategic goals, provide status reports, and ensure service delivery for IT operations. This includes developing plans, conducting analyses, liaising with stakeholders, and overseeing the transformation of legacy systems. The role requires collaboration with various personnel to meet contracting and program management objectives.

The Client Success Manager will ensure clients derive maximum value from FundApps' products and services. Responsibilities include client engagement, identifying growth opportunities, maintaining CRM records, providing data-driven insights, and collaborating with product teams to enhance services. Success is measured by client satisfaction and the effectiveness of the engagement strategies.

As a Customer Experience Associate, you will engage with customers via phone, email, and live chat, solving problems related to deliveries and transactions. You will analyze customer experience metrics and collaborate with leadership to improve processes. Your role is crucial in ensuring a high-quality interaction between customers and the brand.