Top Hybrid Customer Success Jobs
The Trade Show Manager at Life Fitness is responsible for strategic planning and execution of trade show events, managing logistics, vendor relationships, and lead data in SFDC, while ensuring adherence to company standards. The role involves 30% travel within the US and demands strong organizational and communication skills.
The Accounts Payable/Receivable Specialist handles the processing of invoices, managing communications with clients, maintaining accounts receivable records, and assisting with monthly reconciliations and cash management. The role requires high attention to detail, excellent organizational skills, and the ability to streamline processes and resolve account disputes.
As an IT Support Analyst at GoHealth, you will enhance customer support processes by promptly addressing IT support tickets and calls. Your role will involve resolving software, hardware, and system issues while collaborating with various teams to implement improvements. Your aim will be to improve the support experience and reduce resolution times.
Featured Jobs
The Associate Customer Support Technician will assist customers with inquiries and problems related to EZLynx software and other company products, providing customer service via phone, email, and chat. Responsibilities include troubleshooting, documenting issues, and escalating unresolved problems appropriately.
The Implementation Specialist at IMO Health will lead the onboarding and integration of health IT products, ensuring customer satisfaction and providing training throughout the implementation process. Responsibilities include managing client relationships, coordinating project timelines, and delivering tailored support to enhance user experience and operational efficiency.
The Customer Success Manager at Expert Institute will manage and grow subscription accounts, building strong relationships with attorney clients. Responsibilities include tracking account health, overseeing client communications, presenting proposals, and collaborating with internal teams to enhance client experience. The role emphasizes relationship management and achieving ambitious goals in a fast-paced tech environment.
As a Customer Success Manager II at Braze, you will manage client relationships, focusing on renewals, retention, and feature adoption to help customers realize the value of their investment in Braze. You will provide strategic guidance, analyze product usage, advocate for customers, and coordinate with various teams to ensure seamless support.
The Customer Success Associate will work with Strategic Customer Success Managers to build and execute success plans for customers using Robin’s platform, promote customer engagement, and collaborate with Product and Marketing teams to enhance customer experience and uncover new opportunities.
The Customer Support Specialist will manage and resolve customer support requests via chat, phone, and email. Responsibilities include handling billing inquiries, managing customer concerns to reduce churn, and contributing to customer education through training. The role also involves gathering product feedback for improvement.
The Customer Success Manager is responsible for ensuring customer satisfaction and success within their assigned accounts. They collaborate with Account Executives and other team members to promote product adoption and engagement, anticipating customer needs, and improving the customer experience.
Top hybrid Companies Hiring Customer Success Roles
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