Top Hybrid Customer Success Jobs in Atlanta, GA

The Customer Success Manager will be responsible for managing the customer life cycle for enterprise accounts, ensuring customer adoption and growth, tracking customer health, leading strategic account plans, and resolving customer issues. This role emphasizes building relationships with clients and providing value through a strong understanding of their business objectives.

As a Customer Success Manager for Strategic Accounts, you will manage relationships with key clients, enhance product adoption, analyze user engagement, and lead initiatives to improve customer satisfaction. You'll also act as a subject matter expert and facilitate onboarding for new customers.

The Customer Service Specialist will assist customers via phone and email, providing support and resolving issues related to the Greenlight card and mobile application. Responsibilities include listening to customer concerns, building relationships, and utilizing internal tools to ensure customer satisfaction.