Top Customer Success Jobs in Huntsville, AL

As a Payroll Solutions Implementation Consultant, you will manage the onboarding process for new clients, ensure accurate setup in payroll systems, audit and process payroll data, and provide ongoing support to clients maintaining excellent customer service throughout.

The IT Help Desk Support role provides technical assistance to employees with technology-related issues, including troubleshooting hardware and software problems, installing and configuring systems, and maintaining documentation. It involves both onsite and remote support and requires exceptional customer service skills.

As an Energy Efficiency Customer Support Specialist, you will assist utility customers in enhancing energy efficiency, handle inbound calls, provide tech support, schedule visits, and educate about program offerings. Your role includes navigating scripts and balancing customer needs across various platforms in a performance-driven environment.

The Senior Technical Support Engineer will deliver exceptional client support, resolving complex technical issues, collaborating with various internal teams, and owning the escalation process for critical incidents. They will also mentor junior engineers, develop support documentation, and ensure compliance with service level agreements.

The Success Education Innovation Intern will analyze educational data, support AI-enabled content management, assist with Learning Management Systems, and help with various projects as needed. This role focuses on developing educational content based on user behavior and collaborating with internal teams.

The Director of Microsoft Dynamics Customer Enablement manages a team to provide support for Microsoft Dynamics applications, oversees ticket administration, develops relationships with external support providers, and ensures high-quality customer service. The role includes training, process improvement, stakeholder communication, and KPI management for performance visibility.

The Compliance Customer Relation Specialist at Foley supports clients, drivers, and candidates with understanding DOT and FCRA regulations, conducts employment verifications, responds to client inquiries, and processes compliance documents while maintaining expertise in regulations and delivering exceptional customer service.