Top Customer Success Jobs in Huntsville, AL

The Billing Support Specialist will manage client billing inquiries, resolve payment issues, provide customer service, and maintain accurate patient information, collaborating with finance and customer service teams.

The Global Compliance Specialist ensures compliance with regulatory standards for SaaS products, conducts assessments, and collaborates with teams to improve processes.

The Client Success Associate role focuses on ensuring clients receive significant value from Gartner's services. Responsibilities include onboarding clients, identifying their business priorities, and collaborating with internal teams to deliver effective solutions that align with client needs to maximize their investment in Gartner.

As a Retention Specialist, you will handle inbound and outbound calls to retain customers, resolve their issues, and meet sales targets. You will utilize empathy and problem-solving skills while providing excellent communication and time management.

The Customer Success Executive manages customer relationships post-sale, focusing on retention, expansion, and satisfaction. Responsibilities include developing trusted relationships, driving product adoption, identifying upsell opportunities, managing customer metrics, and collaborating with various teams to ensure customer success and alignment with business goals.

As an ERP Software Implementation Specialist, you will configure software, train customers, and consult on system changes, with a focus on the agricultural industry.

As a Cloud Support Engineer at Thales, you will handle Level-2 and Level-3 support cases, assist customers and partners, and work with internal teams to resolve technical issues. You'll also mentor junior engineers and contribute to the knowledge base.