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Top Customer Success Jobs in Huntsville, AL
Other • Real Estate • PropTech
The Customer Success Manager at Follow Up Boss supports real estate teams by ensuring successful onboarding and ongoing success with their CRM. Responsibilities include proactive customer engagement, hosting training sessions, maintaining key account relationships, and advocating for customer needs.
Top Skills:
CRMCustomer ServiceLead ConversionLead GenerationSaas ApplicationsSales OptimizationZoom
Marketing Tech
As a Customer Success Manager, you will manage an enterprise portfolio, ensuring customer retention, satisfaction, and growth. This role requires excellent relationship management, communication, and technical skills. Responsibilities include conducting strategic business reviews, leading trainings, acting as the main escalation point for customer issues, and driving the customer lifecycle from implementation to renewal.
Top Skills:
Digital MarketingEmailPush NotificationsSaaSSmsWebsite Personalization
Design
As a Support Specialist I, you will manage user support tickets, collaborate on escalated issues, track user insights, manage incentive payments, and update support documentation. You'll be the advocate for users by answering queries related to product usage and ensuring a high-quality user experience.
Top Skills:
Zendesk
Featured Jobs
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Software
As a Senior Customer Support Engineer, you will be responsible for providing timely and effective solutions to customer technical questions, troubleshooting issues, maintaining system health, and collaborating with cross-functional teams to improve customer satisfaction. You will also help scale the support function and enhance the overall customer experience.
Top Skills:
Customer SupportData PipelinesEngineeringKnowledge ManagementProcess ImprovementProduct Suite ExpertiseSaaSSystem MonitoringTechnical WorkflowsTroubleshooting
Software
The Customer Success Manager at RepeatMD is responsible for managing relationships with SMB clients, ensuring they fully leverage SaaS solutions. This role involves client advocacy, monitoring usage, assisting with renewals, resolving inquiries, and educating clients on best practices.
Software
The Support Manager will oversee the North America regional support team, ensuring high-quality customer support and operational efficiency. Responsibilities include managing team performance, handling escalated cases, and analyzing support metrics. Strong leadership and communication skills are essential to guide team members and collaborate with cross-functional teams.
Top Skills:
Google SheetsJIRAPoint Of SaleSaaSSalesforceSlack
Marketing Tech
The Client Strategist at QRY will manage a portfolio of 5-8 clients, acting as a strategic advisor and leading digital marketing campaigns. Responsibilities include developing strategic plans, ensuring client success, conducting meetings, and providing insights through reporting. The role requires strong communication, project management skills, and a passion for e-commerce and digital marketing.
Top Skills:
Client StrategyData AnalyticsEcommerceMarketingProject Management
Payments • Software • Financial Services
As a Senior Partner Implementation Specialist, you will lead the onboarding process for partners to the Banking as a Service platform, ensuring a smooth implementation from contract sign-off to go-live. You'll manage technical integrations, collaborate with various internal teams, and provide guidance and documentation to enhance partner experience.
Top Skills:
APIsHTTPOauthRestSftpSoap
Software
The Field Customer Success Manager builds and maintains relationships with strategic customers, aiding them in achieving business goals through Auctane products. Responsibilities include analyzing accounts for efficiency, escalations for technical issues, and collaborating across departments to enhance customer experience.
Top Skills:
E-CommerceJIRALookerMgmtSalesforceShipstationZendesk
Fintech • Financial Services
The Negotiations Specialist will manage a portfolio of cases, driving positive customer outcomes while meeting performance metrics. Responsibilities include enabling win/win settlements, improving customer experience, and collaborating with law firms. Strong communication skills and experience in relevant industries are essential.
Top Skills:
CollectionsCustomer ExperienceData-Driven Decision MakingNegotiationOperational Performance
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