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Top Customer Success Jobs in Huntsville, AL
Insurance • Transportation
As a Training Specialist, you will develop and deliver training programs for new employees at World Insurance Associates, collaborating with stakeholders to ensure alignment with strategic goals. Your responsibilities include facilitating training sessions, creating training materials, assessing training needs, and providing updates to the Process Governance team. You will also assist in user acceptance testing for new technology integrations.
Top Skills:
MS Office
Consumer Web • eCommerce • Events • Fashion • Logistics • Retail • Design
Seeking an experienced Customer Experience Associate to join a work-from-home team. Responsibilities include engaging and educating customers, resolving issues, and collaborating with various teams. Must have strong communication and organizational skills.
Consumer Web • eCommerce • Edtech
The Customer Success Manager at 2U will onboard new customers, develop relationships, analyze data to track progress, design solutions, and work collaboratively with various teams to improve the customer experience throughout their lifecycle with edX for Business.
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Healthtech • Pharmaceutical
The SaaS Customer Success Director at QuartzBio is responsible for managing customer onboarding, retention, and growth, ensuring a successful relationship with biotech/pharma clients. They lead cross-functional teams, address customer concerns, and promote product value while overseeing a portfolio of high-impact accounts to enhance client outcomes.
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Cloud • Fintech • Cryptocurrency • NFT • Web3
The Senior Complaints Analyst at Coinbase will gather and analyze customer issues, lead investigations into regulatory complaints, resolve escalations, assist the legal team, manage documentation, provide feedback for policy improvements, and build stakeholder relationships. They will communicate effectively and contribute to process improvements in a fast-paced environment.
Software
As an Integrations Specialist at Vividly, you will lead the integration lifecycle, working with ERP systems and collaborating closely with implementation and engineering teams. You'll assist in building and supporting customer integrations, troubleshoot live systems, and ensure scalable integration solutions. Excellent communication skills are necessary to effectively engage with both technical and non-technical stakeholders.
Top Skills:
GraphQLPython
Healthtech • Pharmaceutical
The SaaS Customer Success Director will oversee customer onboarding, adoption, and retention, managing high-impact accounts, building relationships, and collaborating with sales and delivery teams to achieve business goals. They will shape the strategy for customer success, enhance client outcomes, and address customer concerns effectively.
Biotech
The SaaS Customer Success Director will manage customer onboarding, retention, and growth at QuartzBio, shaping customer strategies and leading transformational projects. This role involves building executive relationships, facilitating collaboration between teams, and overseeing customer feedback to enhance service delivery. Additionally, the Director will ensure customer satisfaction through effective issue resolution and metrics monitoring.
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Fintech • Mobile • Payments • Software
The SMB Customer Success Manager at Solutions By Text will manage a wide portfolio of clients, focusing on driving product adoption, customer retention, and expansion through data-driven engagement strategies and cross-functional collaboration. Responsibilities include monitoring customer health, identifying risks, and implementing scalable solutions to address client needs.
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Fintech
The Client Success Specialist I at Credible assists customers by addressing inquiries and providing tech support through various communication channels. Responsibilities include responding to inquiries, making follow-up calls, identifying trends affecting client experience, and contributing feedback to leadership, all while ensuring a high level of customer satisfaction.
Top Companies in Huntsville, AL Hiring Customer Success Roles
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