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Top Customer Success Jobs in Huntsville, AL
Cloud • Software • Analytics
The Technical Account Manager engages with customers post-purchase, ensuring successful implementation and high customer satisfaction, resolving technical issues and building long-term relationships.
Top Skills:
DatabaseMS OfficeSip SignalingSQLTcp/IpVoip Technology
Cloud • Security • Software
As a Senior Technical Support Engineer, you will resolve complex support issues for Ping Identity's global clients using various products and manage escalated customer engagements while contributing to knowledge bases and participating in on-call rotations.
Top Skills:
DnsFirewallsHttp Tracing ToolsHttpsIpLdapLinuxLoad BalancersOauthOidcPingaccessPingdirectoryPingfederatePkiRestSAMLScimSslTlsWindows
Cloud • Security • Software
As a Senior Technical Support Engineer, you will manage complex customer support issues related to Ping Identity's products, ensuring customer satisfaction through effective communication and technical proficiency.
Top Skills:
DnsFirewallsHttpsIpLdapLinuxLoad BalancersNetworkingOauthOidcPingaccessPingdirectoryPingfederatePingonePkiRestSAMLScimScripting LanguagesSslTlsWindows ServerX.509 Certificates
Information Technology • Software
Lead the Enterprise Customer Success team, manage strategic customer accounts, optimize processes for customer satisfaction, and advocate for customer needs across the organization.
Top Skills:
GainsightSalesforce
Featured Jobs
Big Data • Cloud • Software • Analytics
The Success Engagement Manager will drive the adoption of Calix SmartHome solutions, partnering with cross-functional teams to enhance customer experience. Responsibilities include monitoring customer success, creating enablement programs, collaborating with sales and marketing, and providing customer advocacy to improve product and service value.
Big Data • Cloud • Software • Analytics
The Senior Success Engagement Manager will consult with Tier 1 and Tier 2 broadband service providers, guide go-to-market strategies, and ensure subscriber adoption of services through collaboration and data analysis.
Top Skills:
Data AnalysisGtm Strategies
Information Technology
Developer Productivity Engineers support engineering teams in adopting Nx and enhancing their CI/CD processes, ensuring customer success through onboarding and relationship management.
Top Skills:
Ci/CdNx
Insurance
The Customer Success Analyst manages post-implementation service for accounts, ensuring satisfaction and resolving issues with effective communication and process improvement strategies.
Top Skills:
Ms Office SuiteOutlook
Energy • Utilities
The Energy Efficiency Customer Support Specialist supports utility customers in improving energy efficiency through inbound calls, scheduling, and inquiries. Responsibilities include navigating scripts, providing education and tech support, and using multiple platforms for customer engagement. A focus on performance metrics and customer satisfaction is essential.
Top Skills:
Call Center SoftwareCustomer Support PlatformsMicrosoft Office Suite
Healthtech • Software
The Software Implementation Consultant drives optimized business outcomes by implementing solutions for Long-Term and Post-Acute Care clients, ensuring successful project completion and effective communication with customers and internal teams.
Top Skills:
Software ImplementationWorkflow Analysis
Software
Lead Customer Experience Architect responsible for enterprise-level programs enhancing customer lifecycle and executing strategic initiatives across Customer Success and Operations.
Information Technology • Consulting
The intern will complete a structured 12-week program focusing on customer experience, project management, and growth operations, culminating in a performance evaluation and potential job offer.
Top Skills:
Salesforce
Top Companies in Huntsville, AL Hiring Customer Success Roles
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