Top Customer Success Jobs in Houston, TX
The Client Relations Team Specialist at The Baldwin Group is responsible for providing high-quality service to high net worth clients, responding to service requests, processing endorsements, issuing new business, answering coverage questions, and remarketing accounts when necessary.
The Bilingual ATM Helpdesk Representative monitors ATMs for service issues, resolves malfunctions remotely, opens service tickets, and provides customer support via phone and email. They manage relationships with service vendors and ensure proper documentation of all service calls until resolution.
As a Retention Specialist, you will provide exceptional customer service, make calls to assist clients with inquiries, develop retention strategies, negotiate contract renewals, and educate customers about health plan benefits. You will resolve customer issues and collaborate with other departments to enhance customer satisfaction and retention efforts.
Featured Jobs
The Process Specialist oversees unit operations, directs daily production activities, and leads troubleshooting efforts to resolve complex issues, ensuring safety and production goals are met while maintaining quality and promoting effective communication among staff.
As a Field Engineer in Customer Support, you will commission and troubleshoot automated controls at customer locations, ensuring high-quality work. You'll design acceptance tests, create technical documentation, and provide remote support while maintaining effective relationships with clients and project teams. Traveling up to 80% is required.
In this remote role, you will assist families and schools with scholarship inquiries, ensuring all questions are addressed and callers are satisfied. You'll need to handle incoming calls related to funding and application status, providing excellent customer service with empathy and patience.
The Embedded Customer Support Engineer focuses on ensuring customer success with Sensia products, responding to issues, and engaging internally for resolutions. Responsibilities include logging technical issues, improving the understanding of challenges, and building relationships with customers.
The Senior Platform Specialist supports athenaOne applications by managing issues, leading projects, and customizing software for clinical staff. They provide training, maintain documentation, and ensure efficient use of EHR systems while collaborating with stakeholders and enhancing platform standards.
The Affordable Compliance Specialist will review Affordable Housing applications for eligibility and compliance with laws. Duties include file reviews, monitoring LIHTC changes, and attending required training sessions for certification. Strong organizational skills and computer literacy, particularly in RealPage Onesite Tax Credit software, are necessary for this role.
As an In-plan Client Support Advisor, you'll educate and service existing clients by contacting them about their investment products, aiming to increase plan participation and metrics, while providing exceptional client experiences in a supportive team environment.
Top Companies in Houston, TX Hiring Customer Success Roles
See All
All Filters
No Results
No Results
