Top Customer Success Jobs in Houston, TX

The Receiving Specialist manages backroom operations, ensuring accurate product receiving, organization and inventory management. Responsibilities include processing defective products, maintaining store presentation standards, and assisting with merchandising. The role emphasizes customer service and collaboration with management to ensure optimal stock levels and effective product display.

As a Receiving Specialist, you will manage backroom operations, including receiving products into the POS system, organizing and accounting for inventory, processing damaged items, and ensuring adequate stock for customer purchases. You will also maintain store presentation and merchandising standards while collaborating with the management team.

The Customer Correspondence Manager oversees Customer Correspondence Specialists to resolve customer issues through written correspondence. Responsibilities include staff training, ensuring compliance with service agreements, managing complex complaints, and analyzing performance trends.

The Client Relations Team Specialist at The Baldwin Group is responsible for providing high-quality service to high net worth clients, responding to service requests, processing endorsements, issuing new business, answering coverage questions, and remarketing accounts when necessary.

The Sr Placement Specialist services client needs by managing client calendars, preparing RFPs and census data for marketing, negotiating renewals, and ensuring accurate plan execution and invoicing. This role requires strong organizational skills, relationship management, and the ability to improve processes while demonstrating firm values.

The Sr. Client Manager, Commercial Risk leads the service team on large accounts, coordinates carrier relationships, develops placement/renewal strategies, and prepares risk maps. This role also seeks improvement opportunities and may mentor new colleagues.