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Top Customer Success Jobs in Hampton Roads, VA
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Customer Success Software Administrator leads the strategy and implementation of technical solutions and processes within the Gainsight platform, mentoring team members and optimizing internal systems.
Top Skills:
Amazon S3APIsGainsightGoogle DriveHTMLJSONMS OfficePostmanPythonSalesforceSlackSQLZendesk
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Success Manager, you'll establish partnerships with clients, oversee onboarding, train users, manage customer success strategies, and collaborate with teams to identify upsell opportunities and evaluate customer satisfaction.
Top Skills:
CybersecuritySaaS
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Fintech • Insurance • Machine Learning • Other • Analytics • Automation
The Payroll Partner Service Advocate assists payroll partners with customer service inquiries, policy management, and maintains communication across channels. They resolve issues and prevent future problems while advocating for partners' needs.
Top Skills:
G-Suite ToolsPayment Processing SystemsSalesforceSlack
Featured Jobs
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Cloud • Insurance • Payments • Software • App development • Big Data Analytics
Provide customer support for software and hardware, triage issues, and assist customers via phone, email, and chat in French.
Top Skills:
FreshdeskJIRAMicrosoft ApplicationsSalesforceTalkdesk
Productivity • Sales • Software
The Senior Technical Support Specialist leads the support team, resolves system issues, and drives process improvements while collaborating with cross-functional teams.
Top Skills:
Crm SystemsSalesforceTicketing Systems
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
As a Technical Trainer, you'll develop and deliver engaging training for BlackLine products, collaborating with teams to ensure content accuracy and staying updated on trends while managing multiple delivery projects.
Top Skills:
ArticulateBlacklineCamtasiaCaptivateMicrosoft PowerpointMs TeamsSaaSSmartsheetWebex
Healthtech • Pet
The Chat Support Associate engages with veterinary professionals to assist with purchasing decisions via live chat, emails, and phone calls, ensuring a positive user experience.
Top Skills:
Chat Support PlatformsIntercom
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills:
Cx DesignData AnalysisSurvey Design
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills:
Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Services Manager oversees client relationships in programmatic advertising, ensuring campaign success and account growth while coordinating with internal teams and preparing performance analyses.
Top Skills:
ExcelMS OfficePowerPoint
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Top Companies in Hampton Roads, VA Hiring Customer Success Roles
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