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Top Customer Success Jobs in Greensboro, NC
eCommerce • Marketing Tech • Software
As a Customer Onboarding Manager, you will guide major customers through Postscript's setup, focusing on best practices, optimizing automation and campaigns, and troubleshooting to ensure successful onboarding. You will collaborate with various teams to enhance the customer journey and maintain expertise in product knowledge and industry trends.
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Big Data • Consumer Web • eCommerce • Marketing Tech
The Product Support Associate will serve as the Tier 1 point of contact for users, providing technical support and problem-solving for issues with Howl's platform. Responsibilities include ticket management, collaboration with other departments, and ensuring a quality end user experience in a fast-paced environment.
Software • Cybersecurity
The Support Analyst provides exceptional support to customers by troubleshooting issues with Fortra's products, collecting system data, and collaborating with team members for solutions. They manage customer expectations and conduct product demonstrations.
Top Skills:
Ibm ILinuxWindows
Featured Jobs
Software
The Customer Experience Representative provides exceptional service to small business buyers through email, phone, and web chat interactions. They resolve inquiries, streamline processes, and assist with customer documentation while advocating for customers internally.
Security
As a Senior Technical Account Manager, you will serve as the main point of contact for customers, helping them utilize the product, training them, building relationships, and collaborating with technical teams to resolve issues and gather feedback.
Top Skills:
Python
Computer Vision • Security
As a Training Support Engineer, you will address training delivery issues, ensure course labs function correctly, troubleshoot complex technical problems, and provide support to instructors and participants. Collaborating with the Lab Engineering team, your role will contribute to maintaining a seamless training experience.
Top Skills:
PowershellPython
Edtech • Information Technology • Software
As a Customer Support Specialist at Preply, you will assist users with their inquiries via written communication, resolve issues, collect feedback, and collaborate with product teams to enhance the user experience.
Software
The Senior Customer Success Manager at GoodTime will partner with Enterprise customers, enhance product adoption, minimize churn, and cultivate relationships while analyzing usage data and assisting in renewals. Responsibilities include designing success plans, conducting QBRs, and collaborating cross-functionally to ensure an excellent customer experience.
Artificial Intelligence • Software
The Customer Success Manager at DeepJudge will be responsible for onboarding clients, managing relationships, leading training sessions, resolving issues, providing insights, and ensuring client satisfaction and growth by identifying upsell opportunities.
Fintech • Financial Services
The Digital Support Specialist is responsible for providing support to clients by handling inbound calls, processing account onboarding applications, resolving customer issues, and ensuring compliance with service agreements. This role requires strong communication skills and the ability to work flexibly in a dynamic environment.
Top Companies in Greensboro, NC Hiring Customer Success Roles
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