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Top Customer Success Jobs in Greensboro, NC

5 Days Ago
Remote
Greensboro, NC
Mid level
Mid level
Information Technology • Security • Software • Cybersecurity
The Customer Success Manager will facilitate client onboarding, maintain high satisfaction levels, create success plans, conduct meetings to recommend product usage, offer application support, and monitor client health, addressing escalations as needed.
Top Skills: SalesforceZendesk
5 Days Ago
Remote
Greensboro, NC
Junior
Junior
Edtech • Software
The Substitute Safety Support Specialist at GoGuardian is responsible for reviewing incoming Beacon alerts, escalating issues to school officials, supporting technical support tickets, and contributing to team-building projects. This role requires strong emotional intelligence and the ability to work independently in a fast-paced environment.
Top Skills: Zendesk
5 Days Ago
Remote
Greensboro, NC
Mid level
Mid level
Legal Tech • Software
The Manager of Client Success will lead the Client Success team, ensuring performance targets are met while fostering client satisfaction and loyalty. Responsibilities include daily team management, strategy implementation, performance analysis, and client issue resolution. This role collaborates cross-functionally to enhance client engagement with legal software solutions.

Featured Jobs

6 Days Ago
Remote
Greensboro, NC
Expert/Leader
Expert/Leader
Security • Software • Cybersecurity
The Senior Director of Global Customer Success will lead the team to enhance customer value, drive revenue and growth, mentor staff, optimize customer experience, and engage cross-functionally within the organization. They will implement strategies to maintain high customer retention and successfully navigate challenges in customer relationships.
6 Days Ago
Remote
Greensboro, NC
30-32 Annually
Mid level
30-32 Annually
Mid level
Information Technology
The System Support Specialist will deliver high-quality IT support services, troubleshoot network and systems issues, optimize productivity through effective ticket management, and ensure exceptional customer service. Responsibilities include remote troubleshooting, documentation, and participation in process improvements, with occasional on-site support.
Top Skills: O365VMwareWindows
6 Days Ago
Remote
Greensboro, NC
Entry level
Entry level
Information Technology • Legal Tech
The IT Support Engineer will assist in managing the firm's Virtual Desktop Infrastructure and MS Office 365 applications, providing helpdesk support, onboarding clients, and documenting system performance. Strong communication skills and collaboration with cross-functional teams are essential, as well as a background in IT End-User Support.
Top Skills: AWSAzureMs Office 365
6 Days Ago
Remote
Greensboro, NC
Senior level
Senior level
Software
As a Technical Support Engineer, you will diagnose and resolve complex technical issues, assist customers, and work collaboratively with support teams. You will be involved in system administration, networking troubleshooting, and coding for automation while also proposing process improvements and developing internal documentation.
Top Skills: GoJavaScriptLinuxRustSQL
6 Days Ago
Remote
Greensboro, NC
Entry level
Entry level
Fintech
The Bookkeeper will maintain accurate financial records, manage client accounts, and ensure timely financial reporting. Responsibilities include processing transactions in QuickBooks Online, preparing payroll and tax returns, managing accounts payable and receivable, and communicating with clients about their financials. Attention to detail and the ability to manage multiple projects are essential.
Top Skills: Quickbooks Online
6 Days Ago
Remote
Greensboro, NC
Senior level
Senior level
HR Tech • Information Technology • Software
The Specialist in Employment Contracts will manage the entire contract lifecycle, reviewing and drafting agreements, conducting risk assessments, and providing legal advice related to labor laws and corporate matters. The role requires strong communication skills and the ability to work in a fast-paced environment while ensuring compliance with laws and internal regulations.
6 Days Ago
Remote
Greensboro, NC
Mid level
Mid level
Healthtech
The Endocrinologist position involves providing comprehensive care through video consultations, developing personalized treatment plans, maintaining patient records, and promoting patient well-being. Strong communication and technical skills are essential for building relationships with patients in a fully remote telehealth setting.
Top Skills: Emr
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