Top Customer Success Jobs in Greensboro, NC

The Senior Director of Global Customer Success will lead the team to enhance customer value, drive revenue and growth, mentor staff, optimize customer experience, and engage cross-functionally within the organization. They will implement strategies to maintain high customer retention and successfully navigate challenges in customer relationships.

The System Support Specialist will deliver high-quality IT support services, troubleshoot network and systems issues, optimize productivity through effective ticket management, and ensure exceptional customer service. Responsibilities include remote troubleshooting, documentation, and participation in process improvements, with occasional on-site support.

The IT Support Engineer will assist in managing the firm's Virtual Desktop Infrastructure and MS Office 365 applications, providing helpdesk support, onboarding clients, and documenting system performance. Strong communication skills and collaboration with cross-functional teams are essential, as well as a background in IT End-User Support.

As a Technical Support Engineer, you will diagnose and resolve complex technical issues, assist customers, and work collaboratively with support teams. You will be involved in system administration, networking troubleshooting, and coding for automation while also proposing process improvements and developing internal documentation.

The Bookkeeper will maintain accurate financial records, manage client accounts, and ensure timely financial reporting. Responsibilities include processing transactions in QuickBooks Online, preparing payroll and tax returns, managing accounts payable and receivable, and communicating with clients about their financials. Attention to detail and the ability to manage multiple projects are essential.

The Specialist in Employment Contracts will manage the entire contract lifecycle, reviewing and drafting agreements, conducting risk assessments, and providing legal advice related to labor laws and corporate matters. The role requires strong communication skills and the ability to work in a fast-paced environment while ensuring compliance with laws and internal regulations.

The Endocrinologist position involves providing comprehensive care through video consultations, developing personalized treatment plans, maintaining patient records, and promoting patient well-being. Strong communication and technical skills are essential for building relationships with patients in a fully remote telehealth setting.