Top Operations Jobs in Detroit, MI

The Incident Manager oversees incident and problem management processes in Technical Operations, driving high priority incidents to resolution and collaborating with multiple teams. Responsibilities include managing the problem queue, facilitating discussions for process improvements, and maintaining clear communication with stakeholders. The role requires adaptability, resilience, and the ability to perform under pressure to ensure operational stability and continuous improvement.

The Healthcare Commercial MSP Operations Supervisor manages daily MSP operations, oversees staff performance, ensures production goals are met, and collaborates with management. The role involves training, operational quality checks, and compliance adherence, while maintaining client communication and leading a high-performing team.

The AR Research and Resolution Representative maximizes cash collections, minimizes denials, and handles claim assignments. Key responsibilities include resolving insurance claims, conducting follow-up with payers, identifying workflow improvements, and participating in team meetings. The role requires attention to detail and the ability to work independently or as part of a team.